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Installed Windows 7, need drivers
Hi, I recently installed Windows 7, 64-bit on my Dell Optiplex 990 but internet is not working. I get this message: "Windows did not detect a properly installed network adapter. If you have a network adapter, you will need to re-instal the driver." I think I need to download some drivers from the Dell website but I need help going through and selecting. I am following these instructions:
http://www.dell.com/support/troubleshooting/us/en/04/KCS/KcsArticles/ArticleView?c=us&l=en&s=bsd&docid=268873
And downloading drivers from here:
http://www.dell.com/support/drivers/us/en/555/ServiceTag/ Service tag removed per privacy policy>?retrieveState=True
Can you please help me narrow down/re-order the drivers I need to install?
1. Desktop System Software: Dell System Software, v.6.3.4, A06
2. Chipset: (A) Intel Unified AMT 7 Management Interface Driver, v.7.1.20.119, A02; (B) Intel Chipset Software Installation Utility, v.9.2.0.1019, A01
3. PCMCIA?
4. Intel Storage: (A) Seagate ST3250312AS (250G, 3.5", 20mm, SATA, 6Gb/s, 7200, 512n), ST3320413AS (320G, 3.5", 20mm, SATA, 6Gb/s, 7200, 512n), ST3500413AS (500G, 3.5", 20mm, SATA, 6Gb/s, 7200, 512n), ST31000524AS (1T, 3.5", 26mm, SATA, 6Gb/s, 7200, 512n), v.JC49, A02; (B) Firmware:Desaru2D(2.5",SATA,3Gb/s,7200,512e); (C) Firmware:Julius(2.5",SATA,3Gb/s,7200,512e); (D) Western Digital WD2500AALX 250GB 3.5 7200 RPM SATA3.0, WD3200AALX 320GB 3.5 7200 RPM SATA3.0, WD5000AALX 500GB 3.5 7200 RPM SATA3.0, WD10EALX 1T 3.5 7200 RPM SATA3.0, v.19.01H19, A00
5. Audio: Realtek ALC269 HD Audio, v.6.0.1.5883, A05
6. Video: none available for 64-bit?
7. Network: (A) Intel 825xx Gigabit Platform LAN Network Device, v.11.13.51.0, A02; (B) Intel 825xx Gigabit Platform LAN Network Device, v.11.8.81.0, A00; (C)
DELL-Sandeep P
1.5K Posts
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April 8th, 2013 14:00
Hi Kelsey,
Welcome to the community.
Please proceed with the installation as advised in the article. If you are unable to get one of the device then, it might not be available on your system.
You would not have PCMCIA slot in the system and you can download the video drivers from here:
http://dell.to/11KIJMm
If you have any further queries, please feel free to contact us.
Thanks and Regards
Sandeep P
#iworkfordell
kmaher
7 Posts
0
April 8th, 2013 14:00
Thanks, so I need all of the ones that are listed? For example under Intel Storage, there are 4 drivers available for download. I am going to need all of these?
kmaher
7 Posts
0
April 8th, 2013 15:00
Well in the mean time, I tried installing the first one (Dell System Software, v.6.3.4, A06). I got this message:
Your operating system is Windows Vista. This installation package is designed for Windows XP. There is a separate installation package for Windows Vista. Please install the appropriate installation package for your operating system.
I don't understand why it says this. I just installed Windows 7 on here yesterday.
kmaher
7 Posts
0
April 8th, 2013 17:00
nevermind, got it
DELL-Sandeep P
1.5K Posts
0
April 9th, 2013 12:00
Hi kmaher,
Apologies for the delayed reply.
Its great to hear that issue has been resolved to your satisfaction. If you have any queries in future feel free to contacts us.
Thanks and Regards
Sandeep P
#iworkfordell