I've recently purchased the Dell Latitude E6400 with Intel Wifi Link 5300 network card.
I've installed by myself Windows vista Ultimate with sp1.
I've managed to connect to my wireless network successfully.
Now i've installed the Dell ControlPoint Connection Manager Version 1.1.1,A09 and right after the installation the WIFI light blub (on the keyboard) wasn't lightning anymore
I've entered the device manager, and saw that unser Network adapters the Inter Wifi Link 5300 was no longer there (It was before the installation).
Why is that? How can i work with the Dell ControlPoint Connection Manager Version 1.1.1,A09
After you installed Vista, did you load the Dell Notebook System Software first, before even the chipset software?
Download and install the following:
Notebook System Software
Is this what i need? http://support.dell.com/support/downloads/download.aspx?c=us&l=en&s=gen&releaseid=R193110&SystemID=LAT_E6400&servicetag=&os=WLH&osl=en&deviceid=18898&devlib=0&typecnt=0&vercnt=1&catid=-1&impid=-1&formatcnt=1&libid=7&fileid=265840
What should i do know? Remove all drivers? Install this software and reinstall all drivers?
The Dell Notebook (or Desktop) System Software is, basically, Dell's addition to the chipset software to ensure all the hardware in the system can properly talk to each other. If your system uses the Notebook System Software and you did not install it, then that could be at least part of the problem you are running into.
The full list of drivers for the Latitude E6400 is:
Ok, i've installed the System software.
Now my wifi works, and i am able to connect to the internet.
But when i open the Dell Control Point connection manager, but in this application the wifi is disabled. On the vista wierless network management i can see other networks.
How can i enable it on the dell connection point connection manager?
I'm not familiar with the Dell Control Point software, however, it may be showing as disabled there because Windows is managing the connection. Typically only one service can manage the wireless connection at a time, so the user has to pick either the Windows service or the native card utility. Which one is better all depends on what the user is connecting to and its requirements.
I've tried to stop the service but then the DCP Connection manager doesn't start, i guess its depending on the windows WLAN service.
How does dell support works? I didn't find a way to email the support for my problem.
I've paid a lot of money for support so how can i earn my support?