Internet Connection

Me too, out of sudden today cannot access to internet. gateway is connected but not to internet. even mobile broadband toggle also dont work. I also bought in june and they also say out of warranty!!

i ordered mine during the IT fair.

yours too??

if this is a Dell problem, then i won't try and mess around with the system in case i make more problems :/

dohhh..... so, what now, we have to wait till tuesday???

My issue had solved!

Culprit could be the recent update of realtek.

I restore in safe mode and now all works fine.

I am having the same trouble. I had to run a system restore. Once I did that, I was able to connect to the Internet again. I am running McAfee Security. There seems to be some conflict between Dell computers and one of the latest McAfee updates. As soon as the update installs, I can't connect to the Internet. I'm still trying to resolve the issue, checking these forums, etc. Also, I am trying to block the McAfee update from installing AGAIN until I can find a solution--or DELL and McAfee get their act together.

i just did the system restore too and can get online now :D

have switched off my mcafee automatic updates too, just in case...

now the next issue is the warranty! *looks for another relevant thread*

omigosh.. sigh.. i use mcafee too :/

i don't like the idea of doing system restore as i dont back up often and i dont know what data i'll "lose" if i restore...

what happens if i uninstall mcafee? :P heh.... use something else perhaps...

call mcafee...fixed it for me.  They're overflowing with calls because of issue.  Updates are culprits.

Rodnccd,

Start, control panel, device manager, network, double click on Dell Wireless 1397 WLAN Half Mini Card, click on advanced. Look for antenna diversity. Change it from Auto to Aux.

Also click on the power management tab and uncheck the box, allow the computer to turn off this device to save power.

Rick

I did what you suggested and here is he ipconfig

Microsoft Windows [Version 6.1.7601]

Copyright (c) 2009 Microsoft Corporation.  All rights reserved.

C:\Users\Mia's>ipconfig/all

Windows IP Configuration

  Host Name . . . . . . . . . . . . : Mias-PC

  Primary Dns Suffix  . . . . . . . :

  Node Type . . . . . . . . . . . . : Hybrid

  IP Routing Enabled. . . . . . . . : No

  WINS Proxy Enabled. . . . . . . . : No

Wireless LAN adapter Wireless Network Connection:

  Connection-specific DNS Suffix  . :

  Description . . . . . . . . . . . : DW1503 Wireless-N WLAN Half-Mini Card

  Physical Address. . . . . . . . . : E0-06-E6-2A-D2-72

  DHCP Enabled. . . . . . . . . . . : Yes

  Autoconfiguration Enabled . . . . : Yes

  Link-local IPv6 Address . . . . . : fe80::f9f8:7b9:50c5:3d9c%12(Preferred)

  IPv4 Address. . . . . . . . . . . : 192.168.1.69(Preferred)

  Subnet Mask . . . . . . . . . . . : 255.255.255.0

  Lease Obtained. . . . . . . . . . : Sunday, August 19, 2012 1:04:07 PM

  Lease Expires . . . . . . . . . . : Sunday, August 19, 2012 6:09:36 PM

  Default Gateway . . . . . . . . . : 192.168.1.254

  DHCP Server . . . . . . . . . . . : 192.168.1.254

  DHCPv6 IAID . . . . . . . . . . . : 316671718

  DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-17-6E-8A-B5-24-B6-FD-55-CD-97

  DNS Servers . . . . . . . . . . . : 192.168.1.254

  NetBIOS over Tcpip. . . . . . . . : Enabled

Ethernet adapter Local Area Connection:

  Media State . . . . . . . . . . . : Media disconnected

  Connection-specific DNS Suffix  . :

  Description . . . . . . . . . . . : Realtek PCIe FE Family Controller

  Physical Address. . . . . . . . . : 24-B6-FD-55-CD-97

  DHCP Enabled. . . . . . . . . . . : Yes

  Autoconfiguration Enabled . . . . : Yes

Tunnel adapter isatap.{CD82E11D-37EC-4D4C-B5EE-D2E3821D2E0C}:

  Media State . . . . . . . . . . . : Media disconnected

  Connection-specific DNS Suffix  . :

  Description . . . . . . . . . . . : Microsoft ISATAP Adapter

  Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0

  DHCP Enabled. . . . . . . . . . . : No

  Autoconfiguration Enabled . . . . : Yes

Tunnel adapter isatap.{C32BE13D-A142-46D7-AA09-16E8661D7A62}:

  Media State . . . . . . . . . . . : Media disconnected

  Connection-specific DNS Suffix  . :

  Description . . . . . . . . . . . : Microsoft ISATAP Adapter #2

  Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0

  DHCP Enabled. . . . . . . . . . . : No

  Autoconfiguration Enabled . . . . : Yes

Tunnel adapter Teredo Tunneling Pseudo-Interface:

  Media State . . . . . . . . . . . : Media disconnected

  Connection-specific DNS Suffix  . :

  Description . . . . . . . . . . . : Teredo Tunneling Pseudo-Interface

  Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0

  DHCP Enabled. . . . . . . . . . . : No

  Autoconfiguration Enabled . . . . : Yes

C:\Users\Mia's>

I had connectivity till I transferred though the network from my old computer using easy transfer, I rebooted and have not been able to get on the internet since.

Just uninstalled my mcafee and everything works, downloading a different anti virus

ericmia,

Glad you got it working! :emotion-21: Thanks for posting back. Heard there was an McAfee Update that caused the connection problems.

Take care,

Rick

Hi

Thanks for the responses.  I did a system restore as suggested by several and it worked.  I too have McAfee, so maybe the problem was there.

Had the same issues with internet connection suddenly gone after it had worked a few hours earlier.  Removed McAfee, rebooted, and internet connection is back working - yay!  McAfee needs to fix the issue!