ajelvani
1 Copper

KM717 bluetooth keyboard won't go into pairing mode

This is already my second time getting this keyboard since I sent the first one back thinking it was defective.

The keyboard and mouse work find using the dell universal receiver. The mouse also pairs and unpairs fine with Bluetooth. The keyboard however, will pair the first time with Bluetooth, and then when I turn off the keyboard and turn it back on, it will never reconnect with Bluetooth. I then tried holding the Bluetooth pairing button, but for that Bluetooth setting it will no longer go into pairing mode. Same applies for the other  Bluetooth memory mode. Will only pair once and then get bricked.

Is there any way I can factory reset this keyboard?

Labels (3)
Reply