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Laptop and phone can see Dell Bluetooth keyboard, but desktop can't?

I'm currently using this adapter on my desktop:

https://www.amazon.com/gp/product/B01N5MGEUS

Which has no problem seeing my Samsung S9+ phone or a Lenovo laptop in discover mode behind me, however, I am trying to get it to see this keyboard:

https://www.amazon.com/gp/product/B06ZY9T2ZN

A Dell KW14M01, which is made to fit into a tablet folio, but in essence should work just fine as a Bluetooth keyboard for anything - and does! The smartphone and laptop can see it, and pair with it just fine as the "Dell Blackburn Keyboard" but the desktop cannot see it, nor pair with it.

Any ideas? I've tried all manner of CSR drivers, all manner of Asus BT400 drivers, left it as Generic Bluetooth Radio - I'm completely stumped.

Thank you for helping out a newcomer!

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Re: Laptop and phone can see Dell Bluetooth keyboard, but desktop can't?

I should mention I've tried two other BT adapters - and the keyboard doesn't seem to show up using any of them.

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