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November 23rd, 2012 13:00

MIssing my network controller driver after re-installed windows 7

Hi, I hope someone can find a solution to this problem, I have to re-installed windows 7 on my DELL Xps 17 due to a problem with Mcafee Software. Thinking that I would resolve one problem I end up with another one bigger than the first one, so know I am missing my network controller driver which I can not find any ware. That is the only drive that I need for my wireless to work, and I am going a bit mad here try to find a solution, Any help will be greatly appreciated.

Thanks

May 6th, 2013 02:00

yes i have this problem

May 6th, 2013 05:00

ansaarkhan_6 : Provide the model number and operating system 64 bit or 32 bit? What is the exact problem you are facing. Provide the HArdware ID details from the previous thread. 

7 Posts

May 8th, 2013 16:00

Hi there,

I am also facing the similar issue. My laptop model number is 1525. I am not able to see my network adapter. However, when i go under other devices:

i have these options with yellow exclamation mark!

Base system devices !

Base system devices !

Base system devices !

Ethernet Controller !

Network Controller !

Video Controller !

Also under the sub of Display Adapters: Standard VGA Graphics Adapter is with yellow exclamation mark.

Reading your post i have searched the Device Instance Path: VEN_14E & DEV_4315. Please kindly help me as of now my internet is not connecting.

Thank you.

1.8K Posts

May 9th, 2013 04:00

Hi gilbertooo,

You may install the drivers from the link below:

  1. Dell System software: http://dell.to/10glwBh
  2. Chipset: http://dell.to/17ahwXx
  3. Ricoh driver: http://dell.to/12lZpYV
  4. Audio: http://dell.to/11YDC9s
  5. Ethernet: http://dell.to/13KCmsG
  6. Video: http://dell.to/10gmb5T
  7. Quickset application: http://dell.to/17RwaAP

For installation of drivers is correct order, you may refer to link: http://dell.to/X1IKGu 

You may check the wireless card shipped with your computer from system configuration webpage, under 'Original system configuration' Tab. You can click on the link: http://dell.to/10ksYYf

Once you get to know the wireless card, you may install the appropriate driver from 'Drivers and Downloads' tab.

Hope this helps.

2 Posts

May 9th, 2013 07:00

Hello Chinmay,

I had to reinstall operating system and now i canot see wifi card and bluetooth icon in right side bottom try. when i try to install software from dell website, it say compatible hardware not missing.

Dell E5430 , Win 7 professional 64X

please let me know if further degails are needed.

thanks

Niel

 

2 Posts

May 9th, 2013 07:00

Dell Wi-Fi Driver

(Driver)

Recommended

7/23/2012

A01

Previous Versions

Description

This package provides driver for Dell Wireless WLAN 1540 Half MiniCard and is supported on Latitude E6 series and Precision Mx700 series..

iI downloaded this driver from " drivers and download" option and than run the installation. It took 15 min for the installation to complete but after that my wifi was ON.

Thanks.

7 Posts

May 9th, 2013 12:00

my bad some of them work now i need:

Ethernet Controller!

Network Controller!

SM Bus Controller!

Unknown Device!

Video Controller!

if you need more information plz let me know

7 Posts

May 9th, 2013 12:00

it didnt work you give me a windows xp system software and i have a vista home premium

1.8K Posts

May 10th, 2013 10:00

Hi gilbertooo,

You may download and install the drivers for Windows Vista from the links below:

  1. Chipset: http://dell.to/11qdHMO
  2. Ricoh driver: http://dell.to/13mNfS9
  3. Audio: http://dell.to/16muGk9
  4. Video: http://dell.to/15wo4jI
  5. Ethernet: http://dell.to/10xnydk
  6. Touchpad: http://dell.to/ZNEmg7 
     
In case you are not able to find the wireless card from the steps given in previous post. You may private message me the service tag of your computer. I have added you as a friend. Please accept my friend request by clicking on my name highlighted in blue and then click on “Friends” tab at the top and then click on “Request to Review” and finally click on “Accept” button.

I am sending you a private message as well. Click on “Inbox” to respond to the message and provide system’s Service Tag and contact details so I may access your system records and check for further course of action. You could also click on Start Conversation to send a private message.

@ Niel: I am glad that the issue is resolved. Please feel free to get in touch in case you have any further questions. I'll be glad to assist.

Please share the findings.

2 Posts

May 11th, 2013 16:00

Hello All, I'm pretty much having the smae issue you guys are having,

I reinstalled my operating system (Windows 7 - 64 bit) on my Studio 1558 laptop. I installed all the drivers but there are two drivers keep showing up on my device manager with an exclamation point.

- Network Controller & Unknown Device

 

HELP! I can't get on the internet :(

1 Message

May 14th, 2013 08:00

my zinox pc has network controller and vga problem after installing new windows 7,pls help

1.8K Posts

May 14th, 2013 11:00

Hi gilbertooo,

Your computer is shipped with Dell Wireless 1397 card. You may download the driver for your computer from link: http://dell.to/10VHoOd

@ Khow123: You need to install the wireless driver for your computer. For unknown device, you may try installing the ST Microelectronics driver from link: http://dell.to/17ZL3Bc 

To install the correct driver for your wireless card, you need to check the wireless card shipped with your computer from system configuration webpage. You can click on the link: http://dell.to/137Ex95 > Enter the service tag > Under 'Original system configuration' Tab check wireless card shipped with your computer and install the appropriate driver. 

In case the issue persists, you may provide me the hardware ID of the device for which driver needs to be re-installed. You may access the hardware ID by following the steps below:

Open Device manager --> Right click on the device with yellow exclamation or red cross -- > Properties -- > Then select 'Details' tab. Select Hardware ID by expanding the Device description Drop down menu. 

@ jnwosu36: I have a limited knowledge about the third party system manufacturers. If you get a yellow exclamation mark in 'Device manager' on Network controller (wireless) and Display adapter (Video card), you might need to re-install drivers for same. You may install drivers for same from the system manufacturer's website. 

Please reply for further clarifications. 

7 Posts

May 14th, 2013 18:00

network controller

VEN 14E4 and  DEV 4315

Sm bus controller

VEN 8086 and DEV 2930

May 15th, 2013 04:00

I have an Inspiron N5030 and just replaced the hard drive.  I didn't have any of the original disks so I ran the Dell recovery and restore USB key.  Now my computer won't connect to wireless router.  I have windows 7.  Checking the device manager, I have 2 issues.  One is mobile intel (R) 45 express chipset family and the other is network controller.  I probably need downloads for these but can't figure out how to get them to my computer that can't connect to the internet.  Need help!

1.8K Posts

May 16th, 2013 12:00

Hi gilbertooo,

VEN 14E4 and  DEV 4315 is for the wireless card installed on your computer.

VEN 8086 and DEV 2930 is for the chipset drivers. 

Did you try installing the drivers from the previous reply? If yes, do you get any error message?

@ peterson9934: Usually Dell computers are shipped with a Drivers and utilities disc. You may install the drivers using that disc. In case you are not able to locate that disc, you may visit a public library or may use a friend's internet connection to download the relevant drivers for your computer. Once done, save the drivers on any USB storage device (like USB External hard drive or memory stick). Plug that USB storage device to your Inspiron computer and install the drivers by following onscreen instructions. 

You may download the chipset driver from link: http://dell.to/104zyTA

In reference to wireless drivers, Inspiron N5030 is shipped with the following WLAN cards:

  • Atheros® AR9285 802.11 b/g/n WiFi card 
  • Dell 1501 Wireless card

You may check the wireless card shipped with your computer from system configuration webpage, under 'Original system configuration' Tab. Here is the link: http://dell.to/137Ex95  Enter the service tag to access details.

Once you get to know the wireless card, you may install the appropriate driver from 'Drivers and Downloads' tab.

Hope this helps.

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