It appears that Wireless card, Ethernet card and Chipset drivers are missing. Please share the system model and operating system (64bit or 32bit) installed. I'll check for the correct set of drivers for you.
Please reply with the information.
I am glad that the issue is resolved.
Please feel free to get in touch in case you have any further questions. I'll be glad to assist.
Thanks and regards,
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I have the same problem too...reinstalled Windows 7 and drivers are lost.
Here's the details:
Dell Vostro 2520
PCI Simple Communications Controller
SM Bus Controller
It appears that the Chipset and the Wireless drivers are missing. Please install the below mentioned drivers and share the results:
Intel Chipset Driver: http://dell.to/16JIPch
Realtek USB 2.0 Card Reader Driver: http://dell.to/19Il5nu
Dell Wi-Fi + BT Driver: http://dell.to/13l3D4O
Hope this helps. Please reply with the results.
I have a laptop of DELL ..Model No. 3521-9878 (Inspiron 3521), Dell service tag :GHTJ8W1..I am facing problem in wifi, And I tried to install the Network controller as given by you and failed do so.. please suggest.
kishore kumar kagitha
I understand that you tried the steps which I shared in my last response, the reason it failed is because the drivers shared are for Dell 1704 Wireless Card and your system is shipped with Dell 1703 Wireless Card. Please share the operating system installed and also a screenshot of Device Manager with Network Adapters and Other Devices expanded. Here are the steps:
Please reply with the information, will take it further from there. Also, please remove the service tag from public view for security reasons.
i get below error when i try to install Dell Wi-Fi + BT Driver: http://dell.to/13l3D4O
[06/07/13 10:52:38] Update Package Execution Started
[06/07/13 10:52:38] Original command line: "C:\Users\admin\Downloads\Network_Driver_6J4VN_WN_WIFI22.214.171.124_A02.EXE"
[06/07/13 10:52:38] DUP Framework EXE Version: 126.96.36.199
[06/07/13 10:52:38] DUP Release: 6J4VNX00-00
[06/07/13 10:52:38] Intializing framework...
[06/07/13 10:52:38] logo.png
[06/07/13 10:52:40] User Command: attended
[06/07/13 10:52:40] DUP Capabilities Value: 39845887 (0x25FFFFF)
[06/07/13 10:52:40] DUP Vendor Software Version: WIFI:188.8.131.52,BT:184.108.40.20603
[06/07/13 10:52:40] Local System/Model Compatible with this Package? Yes
[06/07/13 10:52:40] Local System OS Version: 220.127.116.11
[06/07/13 10:52:40] OS Compatible with this Package? Yes
[06/07/13 10:52:40] Local System OS Language: EN
[06/07/13 10:52:40] Language Compatible with this Package? Yes
[06/07/13 10:52:40] (DupAPI::ExtractPayloadTo): *** Extraction Error: 9
[06/07/13 10:52:40] Identified Behavior : attended
[06/07/13 10:52:40] logo.png
[06/07/13 10:52:40] Name of Exit Code: ERROR
[06/07/13 10:52:40] Exit Code set to: 1 (0x1)
[06/07/13 10:52:40] Result: FAILURE
[06/07/13 10:52:42] Open file: C:\ProgramData\Dell\UpdatePackage\Log\Network_Driver_6J4VN_WN_WIFI18.104.22.168_A02.txt