1 Copper

My wireless is not working! please help!

Hello Everyone!

I have bought my Dell Inspiron 15 - 3537 from Newegg in China. Unfortunately the windows 8 it arrived in was in Chinese. so i had to install my own version of windows, now I'm running windows 8.1 pro. With the previous windows the wireless was working fine, i can connect to my wifi at home no problem, but now its not working anymore! i have tried everything from system detect to choosing the drive by myself, but when i try to install the driver it tells me that its not compatible with my platform(or something like that) 

I have also noticed that the touchpad no longer works like it used to, i was able to swipe left to right, pinch to zoom and so many different cool things. now its not working. Please help me:( 

0 Kudos
1 Reply
6 Indium

RE: My wireless is not working! please help!


Did you install the drivers in the correct order? How to Download and Install Drivers in the Correct Order



What is a Dell Service Tag and how do I locate it? 

Original poster, If you have solved your problem, can you please mark the correct thread(s) with your solution. Thanks 

Welcome to Dell Community!

#DellWorld 2012

#DellWorld 2015

#DellEMCWorld 2016

#MicrosoftMVP - Windows Expert-Consumer April 1, 2012 to March 31, 2015

0 Kudos