New Dell inspiron N7110 WI-FI cannot connect to internet

Hi,

Restart your router once and check

yes more then once.

Try these steps

1) Disconnect all the devices from the router, turn off router, turn off system, start router wait for 5mins then start system, check.

2) If the above doesnt work start system in safe mode with networking (tap F8 the min system is turned on till you see options)

still nothing.

I did a network and internet troubleshooting and it told me

Problems found: The DNS server isn't responding

can I fix this?

I use my nook all the time without any problem. never have any trouble with the web on it.

The DNS server is your ISP.  Any other device able to go online ?

Type services.msc in search (If WindowsXP go to RUN) , find 'DNS client' and restart that service.

gn2tx,

Download the Finding System Information Tool then extract it. Right click on the sysinfo.exe file left click run as administrator, and post the rest of the information back here.

Rick

gn2tx,

Try...

Start, control panel, networking and sharing center, click on your network, then click on properties.

Look for TCP/IPv4 and TCP/IPv6, then click on properties on each. Make sure your settings match mine.

Rick

Thank you for the welcome.

I found TCP/IPv4 and TCP/IPv6 and they match yours exactly.

edited 

gn2tx,

Didn't it give you the bottom part with the network adapters?

If not, tru running System Information REMOVE YOUR PRODUCT ID and post the rest of the information back here.

Rick

edit 

gn2tx,

From looking at your system information, I see that you recently installed the operating system. Did you install the Notebook System Utility and the chispet drivers( Intel Huron River (HM67) ) first? If not, the rest of the drivers will fail to install. How to Download and Install Drivers in the Correct Order

Start with the Notebook system utility and the chipset drivers and install from there.

The easier method is Restoring Your Computer´s Software to the Factory Settings

If you made the Windows 7 - IMPORTANT Windows 7 Backup Disks to create you could also use Restoring Your Dell Computer to Original Factory Installation with Dell DataSafe Local Backup 2.0

Rick

OS Name:                   Microsoft Windows 7 Home Premium
OS Version:                6.1.7601 Service Pack 1 Build 7601
OS Manufacturer:           Microsoft Corporation
Original Install Date:     1/4/2012, 7:59:36 PM
System Up Time:            0 Days, 1 Hours, 0 Minutes, 5 Seconds
System Manufacturer:       Dell Inc.       
System Model:              Dell System Inspiron N7110
System type:               x64-based PC
Processor(s):              1 Processor(s) Installed.
                          [01]: Intel64 Family 6 Model 42 Stepping 7 GenuineIntel ~2100 Mhz
BIOS Version:              DELL   - 2
System Locale:             0409
Input Locale:              00000409
Time Zone:                 (UTC-06:00) Central Time (US & Canada)
NetWork Card(s):           5 NIC(s) Installed.
                          [01]: Intel(R) Centrino(R) Wireless-N 1030
                                Connection Name: Wireless Network Connection
                                DHCP Enabled:    Yes
                                DHCP Server:     192.168.2.1
                                IP address(es)
                                [01]: 192.168.2.2
                                [02]: fe80::599a:c71:b0ba:144e
                          [02]: Realtek PCIe FE Family Controller
                                Connection Name: Local Area Connection
                                Status:          Media disconnected
                          [03]: Bluetooth Device (Personal Area Network)
                                Connection Name: Bluetooth Network Connection
                                Status:          Media disconnected
                          [04]: Microsoft Virtual WiFi Miniport Adapter
                                Connection Name: Wireless Network Connection 2
                                Status:          Media disconnected
                          [05]: Microsoft Virtual WiFi Miniport Adapter
                                Connection Name: Wireless Network Connection 3
                                Status:          Media disconnected