1 Copper

No Internet connection

Hi there,

I have a Latitude D520 and have had to format the drive, I was using Uniblue to update my drivers and it crashed, my XP disc could not repair for some reason so I had to re-install, which neccessitated a format.  I now have no internet or sound. I have tried connecting to download the drivers but cannot connect to internet. I tried downloading to a flash drive but that doesn't work either, DELL download site not available. Any ideas please?


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2 Replies
8 Krypton

Re: No Internet connection




The Desktop/Notebook Utility needs to be installed first(if applicable), then the chipset drivers. If they are NOT installed first, then the rest of the drivers will fail to install.





Since the operating system was re-installed did you remember to go to drivers and downloads, enter your service tag(DO NOT POST SERVICE TAG here or your post will get deleted, since it contains your personal information), and install these drivers in this order.


emoticon.Idea.title Hint emoticon.Idea.title When downloading the drivers, make a folder for each drivers and name it with the device it belongs with to make it easier to install them in the proper order.

Desktop System Software or Notebook System Software(if applicable)
Chipset or SMBus driver
Processor Driver (if applicable)
Audio (sound)
Input Drivers (keyboard/mouse)
Network Card

QuickSet(Laptop only)





What is a Dell Service Tag and how do I locate it? 

Original poster, If you have solved your problem, can you please mark the correct thread(s) with your solution. Thanks 

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1 Copper

Re: No Internet connection

Thanks Pudgyone, all sorted m8.

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