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3408

July 24th, 2009 14:00

No driver for Ethernet Controller

Device manager says I have no driver for my ethernet controller. Running Vista 64bit on a Studio 17. Any idea where I can get the driver? Automatically retrieving it through device manager > ethernet controller > update driver software... > search automatically is coming up with squat. Thanks!

9 Legend

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30.3K Posts

July 26th, 2009 00:00

TheNad,

 

Did you re-install the operating system or upgrade it by chance?

 

 

Rick

3 Posts

July 30th, 2009 23:00

Yes. Not sure what difference that makes in the solution of the problem though...

9 Legend

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30.3K Posts

July 31st, 2009 01:00

TheNad,

 

These issues usually happen during a clean installation.

 

 

The Desktop/Notebook Utility needs to be installed first, then the chipset drivers. If they are NOT installed first, then the rest of the drivers will fail to install.

 

 

 

 

Since the operating system was re-installed did you remember to go to drivers and downloads, enter your service tag(DO NOT POST SERVICE TAG here or your post will get deleted, since it contains your personal information), and install these drivers in this order.

 

:emotion-55: Hint :emotion-55: When downloading the drivers, make a folder for each drivers and name it with the device it belongs with to make it easier to install them in the proper order.



Desktop System Software or Notebook System Software
Chipset or SMBus driver
Processor Driver (if applicable)
Video
Audio (sound)
Input Drivers (keyboard/mouse)
Modem
Network Card

QuickSet(Laptop only)

 

 

Rick

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