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F_J_K
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No wi fi after reinstalling windows 8

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Hi, I hope someone can give me some help with my wireless network.  After reinstalling windows 8 on my Dell inspiron 17r I have no wireless capability, but I can make a broadband connection.  I searched for driver updates for the 5 !'s, but nothing was found.

I have listed the hardware id's for each below.

Network Controller:

PCI simple communications controller:

SM bus controller:

Unknown device:

USB2.0-CRW:

Please help if you can, let me know if I need to provide more info.  Thanks

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RE: No wi fi after reinstalling windows 8

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Hi F J K,

Thanks for the post! Looks like you’re missing a few chipset drivers along with the wireless card. I've included a list of drivers that should help you out with a Windows 8 64-bit installation on an Inspiron 5720/17R. They will need to be installed in the order listed below.

 

 Intel HM77 Chipset Driver

http://www.dell.com/support/home/us/en/19/Drivers/DriversDetails?driverId=C0M3R&fileId=3126513600&os...

Operating Systems
  • MS Windows 7 32-bit
  • MS Windows 7 64-bit
  • MS Windows 8 64-bit

 

Intel Management Engine Interface Driver

http://www.dell.com/support/home/us/en/19/Drivers/DriversDetails?driverId=M7X8M&fileId=3126513681&os...

Operating Systems
  • MS Windows 7 32-bit
  • MS Windows 7 64-bit
  • MS Windows 8 32-bit
  • MS Windows 8 64-bit

 

Dell Wireless 1703/1705 WiFi + Bluetooth Driver

http://www.dell.com/support/home/us/en/19/Drivers/DriversDetails?driverId=NJH50&fileId=3388851764&os...
Operating Systems
  • MS Windows 8 64-bit

 

Realtek Card Reader Driver

http://www.dell.com/support/home/us/en/19/Drivers/DriversDetails?driverId=1FPF5&fileId=3159568481&os...

Operating Systems
  • MS Windows 7 32-bit
  • MS Windows 7 64-bit
  • MS Windows 8 32-bit
  • MS Windows 8 64-bit

 

For additional drivers check out the dell Drivers & Downloads page: http://www.dell.com/support/home/us/en/19/product-support/product/inspiron-17r-5721/drivers

 

Regards,

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Moderator
Moderator

RE: No wi fi after reinstalling windows 8

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Hi F J K,

Thanks for the post! Looks like you’re missing a few chipset drivers along with the wireless card. I've included a list of drivers that should help you out with a Windows 8 64-bit installation on an Inspiron 5720/17R. They will need to be installed in the order listed below.

 

 Intel HM77 Chipset Driver

http://www.dell.com/support/home/us/en/19/Drivers/DriversDetails?driverId=C0M3R&fileId=3126513600&os...

Operating Systems
  • MS Windows 7 32-bit
  • MS Windows 7 64-bit
  • MS Windows 8 64-bit

 

Intel Management Engine Interface Driver

http://www.dell.com/support/home/us/en/19/Drivers/DriversDetails?driverId=M7X8M&fileId=3126513681&os...

Operating Systems
  • MS Windows 7 32-bit
  • MS Windows 7 64-bit
  • MS Windows 8 32-bit
  • MS Windows 8 64-bit

 

Dell Wireless 1703/1705 WiFi + Bluetooth Driver

http://www.dell.com/support/home/us/en/19/Drivers/DriversDetails?driverId=NJH50&fileId=3388851764&os...
Operating Systems
  • MS Windows 8 64-bit

 

Realtek Card Reader Driver

http://www.dell.com/support/home/us/en/19/Drivers/DriversDetails?driverId=1FPF5&fileId=3159568481&os...

Operating Systems
  • MS Windows 7 32-bit
  • MS Windows 7 64-bit
  • MS Windows 8 32-bit
  • MS Windows 8 64-bit

 

For additional drivers check out the dell Drivers & Downloads page: http://www.dell.com/support/home/us/en/19/product-support/product/inspiron-17r-5721/drivers

 

Regards,

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F_J_K
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RE: No wi fi after reinstalling windows 8

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Thank you for your help.  I attempted to install HM77 chipset driver found at the first link you gave me for Inspiron 17r-5721 and it failed. Here's the info.

Do I need a wireless card installed before I attempt to install these drivers?

 

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F_J_K
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RE: No wi fi after reinstalling windows 8

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RE: No wi fi after reinstalling windows 8

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What model of Dell do you have and did you install Windows 8.0 or 8.1? 32 Bit or 64 Bit?

Dr Philip Yip
Tech Enthusiast and Author of the Unofficial Dell Windows Reinstallation Guide

Windows FAQs and OEM Downloads


#IDoNotWorkFor Dell
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F_J_K
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RE: No wi fi after reinstalling windows 8

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I thought it was Inspiron 17r, because the seller said so.  I just checked the service tag, and it says it is a 15R 5537.  I installed Windows 8 64 bit. 

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RE: No wi fi after reinstalling windows 8

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Okay install:

Restart your computer and then update the BIOS:

Then install:

Intel Chipset:

Intel Management Engine Interface:

Realtek Ethernet:

Dell Wireless 1705:

Then proceed to upgrade to Windows 8.1:

Once you have Windows 8.1 install the following:

Update 1:

* Select the 690.8 MB .msu

Card Reader

Intel Rapid Storage Technology

Audio:

Touchpad

Intel Video (Install before AMD Video)

AMD Video 8850M/8870M [Variant A]

AMD Video 8670M [Variant B]

Airplane Switch Driver:

Dell Quickset

Then let Windows Update fully.

Install Dell Backup and Recovery and it will make this clean install as new factory settings:

 

Dr Philip Yip
Tech Enthusiast and Author of the Unofficial Dell Windows Reinstallation Guide

Windows FAQs and OEM Downloads


#IDoNotWorkFor Dell
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F_J_K
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RE: No wi fi after reinstalling windows 8

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Thank you all for your help. The problem seemed to have been fixed a couple days ago after I ran dell system diagnostics and installed the listed drivers. I installed all the windows updates available and upgraded to Windows 8.1. However I am noticing a problem with full screen video playback. Every time I go to full screen while watching something the display erratically flashes with static like lines and blacks out occasionally for a few seconds. I ran the dell video card and display tests and both passed perfectly. Also, when I run dell system analysis it tells me to install the following. Chipset_Driver_KV645_WN_9.5.24.1790_A02.EXE | CS (75MB) When I install it, restart, and run the analysis again it tells me to install it again. I have done this three times so far. I'd really appreciate help with this. Thanks
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