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103896
No wi fi after reinstalling windows 8
Hi, I hope someone can give me some help with my wireless network. After reinstalling windows 8 on my Dell inspiron 17r I have no wireless capability, but I can make a broadband connection. I searched for driver updates for the 5 !'s, but nothing was found.
I have listed the hardware id's for each below.
Network Controller:
PCI simple communications controller:
SM bus controller:
Unknown device:
USB2.0-CRW:
Please help if you can, let me know if I need to provide more info. Thanks
DELL-Shawn B
3 Apprentice
3 Apprentice
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540 Posts
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July 25th, 2014 06:00
Hi F J K,
Thanks for the post! Looks like you’re missing a few chipset drivers along with the wireless card. I've included a list of drivers that should help you out with a Windows 8 64-bit installation on an Inspiron 5720/17R. They will need to be installed in the order listed below.
Intel HM77 Chipset Driver
http://www.dell.com/support/home/us/en/19/Drivers/DriversDetails?driverId=C0M3R&fileId=3126513600&osCode=W864&productCode=inspiron-17r-5721&languageCode=EN&categoryId=CS
Operating Systems
Intel Management Engine Interface Driver
http://www.dell.com/support/home/us/en/19/Drivers/DriversDetails?driverId=M7X8M&fileId=3126513681&osCode=W864&productCode=inspiron-17r-5721&languageCode=EN&categoryId=CS
Operating Systems
Dell Wireless 1703/1705 WiFi + Bluetooth Driver
http://www.dell.com/support/home/us/en/19/Drivers/DriversDetails?driverId=NJH50&fileId=3388851764&osCode=W864&productCode=inspiron-17r-5721&languageCode=EN&categoryId=NI
Operating Systems
Realtek Card Reader Driver
http://www.dell.com/support/home/us/en/19/Drivers/DriversDetails?driverId=1FPF5&fileId=3159568481&osCode=W864&productCode=inspiron-17r-5721&languageCode=EN&categoryId=CS
Operating Systems
For additional drivers check out the dell Drivers & Downloads page: http://www.dell.com/support/home/us/en/19/product-support/product/inspiron-17r-5721/drivers
Regards,
F_J_K
5 Posts
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July 25th, 2014 11:00
Thank you for your help. I attempted to install HM77 chipset driver found at the first link you gave me for Inspiron 17r-5721 and it failed. Here's the info.
Do I need a wireless card installed before I attempt to install these drivers?
F_J_K
5 Posts
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July 25th, 2014 11:00
F_J_K
5 Posts
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July 25th, 2014 12:00
I thought it was Inspiron 17r, because the seller said so. I just checked the service tag, and it says it is a 15R 5537. I installed Windows 8 64 bit.
Philip_Yip
7 Technologist
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16K Posts
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July 25th, 2014 12:00
What model of Dell do you have and did you install Windows 8.0 or 8.1? 32 Bit or 64 Bit?
Philip_Yip
7 Technologist
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16K Posts
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July 25th, 2014 15:00
Okay install:
Restart your computer and then update the BIOS:
Then install:
Intel Chipset:
Intel Management Engine Interface:
Realtek Ethernet:
Dell Wireless 1705:
Then proceed to upgrade to Windows 8.1:
Once you have Windows 8.1 install the following:
Update 1:
* Select the 690.8 MB .msu
Card Reader
Intel Rapid Storage Technology
Audio:
Touchpad
Intel Video (Install before AMD Video)
AMD Video 8850M/8870M [Variant A]
AMD Video 8670M [Variant B]
Airplane Switch Driver:
Dell Quickset
Then let Windows Update fully.
Install Dell Backup and Recovery and it will make this clean install as new factory settings:
F_J_K
5 Posts
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July 27th, 2014 13:00