paulo89
Not applicable

No wireless connection after Windows reinstall

Hi,

I have an Inspiron 3521, with Windows 8 installed. I was having a lot of issues and blue screen errors with it last week, and after trying everything, I had to wipe the hard drive.

I used the disc that came with the laptop to reinstall Windows, but it was Vista for Business instead of Windows 8. I didn't mind too much, I just wanted to get it working, but after installing and logging in, I cannot connect via wi-fi. I downloaded and installed the drivers, and the network adapter appears fine under device manager, although in "Other Devices", there is a yellow exclamation mark beside network controller.

I don't know what to try next, would appreciate your help.

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8 Replies
8 Krypton

RE: No wireless connection after Windows reinstall

The Inspiron 3521 should not have came with a Dell Windows Vista Business Reinstallation DVD and you are not eligible to use it unless it came with Windows 8 Professional and you are exhibiting downgrade rights.

Dell do not provide Vista drivers for this model and you are better with Windows 7 or 8.1 64 Bit.

Dr Philip Yip
Tech Enthusiast and Author of the Unofficial Dell Windows Reinstallation Guide

Windows FAQs and OEM Downloads


#IDoNotWorkFor Dell
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paulo89
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RE: No wireless connection after Windows reinstall

Ok, what should I do then?


If I remove it and purchase Windows 8, will it work?


The Vista disc came in the box with the Inspiron 3521 for reinstallation, so this is not my fault.

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8 Krypton

RE: No wireless connection after Windows reinstall

Are you sure its Windows Vista? Did you purchase this system directly from Dell?

Dr Philip Yip
Tech Enthusiast and Author of the Unofficial Dell Windows Reinstallation Guide

Windows FAQs and OEM Downloads


#IDoNotWorkFor Dell
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paulo89
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RE: No wireless connection after Windows reinstall

Yes, when it loads it says Windows XP for Business.

No, I bought it in a store.

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8 Krypton

RE: No wireless connection after Windows reinstall

Now it says Windows XP? That's even less unlikely with this model.

This model should have only came with Windows 8 or Windows 8.1.

On the computer do you have a sticker like these?

CoraProfessional

Dr Philip Yip
Tech Enthusiast and Author of the Unofficial Dell Windows Reinstallation Guide

Windows FAQs and OEM Downloads


#IDoNotWorkFor Dell
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paulo89
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RE: No wireless connection after Windows reinstall

Apologies, I meant it says Windows Vista for Business. I will try and get a screenshot of the loading page.


I do not have the computer with me right now, but I will check the sticker asap.

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paulo89
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RE: No wireless connection after Windows reinstall

The sticker on the left is on my laptop, and I double checked the load screen - Windows Vista Business

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8 Krypton

RE: No wireless connection after Windows reinstall

The Inspiron 3521 has no Windows Vista drivers; just drivers for Windows 7 and Windows 8.1. It is a new system:

http://ftp.dell.com/published/Pages/inspiron-15-3521.html

The Inspiron 1521 has Windows Vista and came out in 2007/2008:

http://ftp.dell.com/published/Pages/inspiron-1521.html

Confirm the model or private message me the systems service tag.

Also did you purchase Windows 8 as a retail upgrade? Did you create a .iso of it?

Dr Philip Yip
Tech Enthusiast and Author of the Unofficial Dell Windows Reinstallation Guide

Windows FAQs and OEM Downloads


#IDoNotWorkFor Dell
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