Not connecting to WIFI

I have a Dell desktop & a Dell laptop computer in my home. Both were connecting to the WIFI just fine. One day the laptop was not be able to connect. My IPhone & IPad finds the WIFI. What would make the laptop not connect? It hasn't worked since. Is there something that I in advertently turned off? Thanks, Deana
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3 Replies
nkpug
1 Copper

RE: Not connecting to WIFI

That happened to me too.  Then I realized I inadvertently hit a button at the top left that has an image of an antenna which toggles the wireless connection on and off.  Try hitting that and see if it fixes your problem.

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fazeel084
1 Nickel

RE: Not connecting to WIFI

It seems that you have a problem with your network connectivity. Try to connect manually after switching off wifi adapter on your laptop and reset your router for few minutes at least otherwise It would be a good idea to perform a network test using www.netscan.co and click on the green button "Start network scan!". You will receive a unique URL which you can share with us so we can help.

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RE: Not connecting to WIFI

Where would I find the wifi adapter?  And how do I switch it off?

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