Carpetcrumb
1 Copper

Order Status is Null

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I placed an order on Dell Outlet yesterday but I am still not seeing my order status. I received a purchase confirmation email, along with a purchase id, however there is apparently no order associated with my purchase id. Is this simply a timing matter? Is it because it's the weekend? Thank you for any assistance!

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Mary G
6 Indium

Re: Order Status is Null

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Yes it is because it is the weekend. Orders can take a while to show up, especially Outlet orders. Here is the Outlet Order Support page--

https://www.dell.com/support/orders/us/en/19/Order/List   You should receive an Order number soon or at least an update on the status of the order. Outlet supplies are limited. 

 

 

 

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Mary G
6 Indium

Re: Order Status is Null

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Yes it is because it is the weekend. Orders can take a while to show up, especially Outlet orders. Here is the Outlet Order Support page--

https://www.dell.com/support/orders/us/en/19/Order/List   You should receive an Order number soon or at least an update on the status of the order. Outlet supplies are limited. 

 

 

 

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Carpetcrumb
1 Copper

Re: Order Status is Null

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Ok great! Thank you for the quick reply. I'll wait till Monday then. :]

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Carpetcrumb
1 Copper

Re: Order Status is Null

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I received an order confirmation email on Monday, followed by a notice that the item has shipped. It arrived today. :]

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