I am able to get the Dell Mobile Broadband Utility to respond and indicate that I am connected. However, once connected, I am unable to do anything online. I get error messages that imply there is no connection. I usually try to reload the drivers, but this doesn't seem to help. I went through this before, and Tech Support had to send someone to replace the component.
This problem occurs about 75% of the time. Will have to consider this when it is time to purchase new equipment. In the meantime, what's the solution?