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safiblack
1 Copper

Problem Finding the Wirless Network Adapter!!!

Hello..

I use Windows 7

and I have a problem using the Wirless network because there is no " Wlan adapter" in the adapter sittings in the " networks and sharing center" !

I have installed every possible Wirless driver, even the supported one of Dell.com but the Wirless adapter hasn't appeared at all !

I can only connect to the internet using a cable connected to the DSL rawter. althought any other devices can normally connect to the DSL rawter through its wireless connection.

p.s:  the problem appeared when I formated the device and installed another windows 7 version, so I installed all the driver but I have this problem with Wlan connecting..

please help and Thank you so much πŸ™‚

0 Kudos
7 Replies
PudgyOne
6 Indium

Re: Problem Finding the Wirless Network Adapter!!!

safiblack,

 

When you reinstalled the operating system, did you install the Desktop/Notebook system software(if applicable) and the chipset drivers first? If not, the rest of the drivers will fail to install. How to Download and Install Drivers in the Correct Order

Start with the Desktop/Notebook system software and the chipset drivers and follow the list.

 

 

Rick

#DellRockstar

What is a Dell Service Tag and how do I locate it? 

Original poster, If you have solved your problem, can you please mark the correct thread(s) with your solution. Thanks 

Welcome to Dell Community!

#DellWorld 2012

#DellWorld 2015

#DellEMCWorld 2016

#MicrosoftMVP - Windows Expert-Consumer April 1, 2012 to March 31, 2015

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safiblack
1 Copper

Re: Problem Finding the Wirless Network Adapter!!!

I have installed the system software and the chipset drivers all the drivers first and in the correct order

and got nothing πŸ˜•

shall I have to re-format the laptop again !!?

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PudgyOne
6 Indium

Re: Problem Finding the Wirless Network Adapter!!!

safiblack,

 

Can you run Finding System Information REMOVE YOUR PRODUCT ID and REGISTERED OWNER and post the information back here.

 

 

Rick

 

#DellRockstar

What is a Dell Service Tag and how do I locate it? 

Original poster, If you have solved your problem, can you please mark the correct thread(s) with your solution. Thanks 

Welcome to Dell Community!

#DellWorld 2012

#DellWorld 2015

#DellEMCWorld 2016

#MicrosoftMVP - Windows Expert-Consumer April 1, 2012 to March 31, 2015

0 Kudos
safiblack
1 Copper

Re: Problem Finding the Wirless Network Adapter!!!

Microsoft Windows [Version 6.1.7601]

Copyright (c) 2009 Microsoft Corporation.  All rights reserved.

C:\Windows\system32>systeminfo

Host Name:                 SAFI-PC

OS Name:                   Microsoft Windows 7 Ultimate

OS Version:                6.1.7601 Service Pack 1 Build 7601

OS Manufacturer:           Microsoft Corporation

OS Configuration:          Standalone Workstation

OS Build Type:             Multiprocessor Free

Registered Organization:

Original Install Date:     01/25/2013, 11:18:18

System Boot Time:          01/30/2013, 11:18:47

System Manufacturer:       Dell Inc.

System Model:              Inspiron N5110

System Type:               x64-based PC

Processor(s):              1 Processor(s) Installed.

                          [01]: Intel64 Family 6 Model 42 Stepping 7 GenuineInt

el ~2201 Mhz

BIOS Version:              Dell Inc. A11, 08/03/2012

Windows Directory:         C:\Windows

System Directory:          C:\Windows\system32

Boot Device:               \Device\HarddiskVolume1

System Locale:             ar-eg;Arabic (Egypt)

Input Locale:              en-us;English (United States)

Time Zone:                 (UTC+02:00) Cairo

Total Physical Memory:     4,002 MB

Available Physical Memory: 768 MB

Virtual Memory: Max Size:  8,002 MB

Virtual Memory: Available: 3,512 MB

Virtual Memory: In Use:    4,490 MB

Page File Location(s):     C:\pagefile.sys

Domain:                    WORKGROUP

Logon Server:              \\SAFI-PC

Hotfix(s):                 63 Hotfix(s) Installed.

                          [01]: 982861

                          [02]: KB2425227

                          [03]: KB2446710

                          [04]: KB2479943

                          [05]: KB2482122

                          [06]: KB2484033

                          [07]: KB2488113

                          [08]: KB2491683

                          [09]: KB2492386

                          [10]: KB2503658

                          [11]: KB2505438

                          [12]: KB2506014

                          [13]: KB2506212

                          [14]: KB2506223

                          [15]: KB2506928

                          [16]: KB2507618

                          [17]: KB2508272

                          [18]: KB2508429

                          [19]: KB2509553

                          [20]: KB2510531

                          [21]: KB2511250

                          [22]: KB2511455

                          [23]: KB2515325

                          [24]: KB2522422

                          [25]: KB2524375

                          [26]: KB2529073

                          [27]: KB2534366

                          [28]: KB2536275

                          [29]: KB2536276

                          [30]: KB2544893

                          [31]: KB2560656

                          [32]: KB2564958

                          [33]: KB2567680

                          [34]: KB2570947

                          [35]: KB2579686

                          [36]: KB2584146

                          [37]: KB2585542

                          [38]: KB2604115

                          [39]: KB2618451

                          [40]: KB2619339

                          [41]: KB2620704

                          [42]: KB2620712

                          [43]: KB2621440

                          [44]: KB2631813

                          [45]: KB2644615

                          [46]: KB2645640

                          [47]: KB2653956

                          [48]: KB2654428

                          [49]: KB2656356

                          [50]: KB2656373

                          [51]: KB2656411

                          [52]: KB2658846

                          [53]: KB2659262

                          [54]: KB2660649

                          [55]: KB2667402

                          [56]: KB2676562

                          [57]: KB2685939

                          [58]: KB2686831

                          [59]: KB2688338

                          [60]: KB2690533

                          [61]: KB958488

                          [62]: KB976902

                          [63]: KB982018

Network Card(s):           2 NIC(s) Installed.

                          [01]: Bluetooth Device (Personal Area Network)

                                Connection Name: Bluetooth Network Connection

                                Status:          Media disconnected

                          [02]: Realtek PCIe FE Family Controller

                                Connection Name: Local Area Connection

                                DHCP Enabled:    Yes

                                DHCP Server:     192.168.2.1

                                IP address(es)

                                [01]: 192.168.2.12

                                [02]: fe80::c42f:7a0a:90b8:30bf

C:\Windows\system32>

0 Kudos
PudgyOne
6 Indium

Re: Problem Finding the Wirless Network Adapter!!!

safiblack,

 

Download and install in this order...

 

Dell System Software

 

Intel HM67 Express Chipset Family

 

Wistron USB3.0-Host Controller

 

Realtek RTL8105E-VB 10/100 Ethernet Controller

 

Go to Dell Warranty Status enter your service tag number, click on system information. Look and see which adapter you have installed. The go to Drivers & Downloads enter your service tag, then select your operating system. Under network, download and install the drivers.

 

The download and install Dell QuickSet.

 

Places to look to see if your Connection is enabled

 

What happens?

 

 

Rick

 

#DellRockstar

What is a Dell Service Tag and how do I locate it? 

Original poster, If you have solved your problem, can you please mark the correct thread(s) with your solution. Thanks 

Welcome to Dell Community!

#DellWorld 2012

#DellWorld 2015

#DellEMCWorld 2016

#MicrosoftMVP - Windows Expert-Consumer April 1, 2012 to March 31, 2015

0 Kudos
safiblack
1 Copper

Re: Problem Finding the Wirless Network Adapter!!!

I followed all your instructions, installed and downloaded in the same order u gave me . . but still have the same problem .. no wirless adapter. -_-!

0 Kudos
PudgyOne
6 Indium

Re: Problem Finding the Wirless Network Adapter!!!

safiblack,

 

If you're under warranty, contact Dell Tech Support.

 

If you're not under warranty, the instructions are on page 35 to get to the wireless adapter in the Dell Inspiron N5010 Servive Manual 

 

 

Rick

#DellRockstar

What is a Dell Service Tag and how do I locate it? 

Original poster, If you have solved your problem, can you please mark the correct thread(s) with your solution. Thanks 

Welcome to Dell Community!

#DellWorld 2012

#DellWorld 2015

#DellEMCWorld 2016

#MicrosoftMVP - Windows Expert-Consumer April 1, 2012 to March 31, 2015

0 Kudos