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mati199537
1 Nickel

Problem with built modem - Dell XPS L501x

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Hi

I'm form Poland and my English is very poor so please bear with us. I bought my notebook Dell XPS L501x about year ago, and i had to do a format of system disc "C". I installed all drivers, and nearly all things works super, but not Dell Wireless 5620 EVDO-HSPA WirelessMini-Card or Dell Wireless 5540 Mini HSPA, becouse i dont't know which is a modem to sim cards. I installed drivers to this modems, but when i put a card to slot, and run a computer, program - Dell Mobile Broadband utility show me message: "Nie wykryto urządzenia" - Eng. Not Detected Device. When i run a manager devices i see there one unknown device. I think that is a modem, becouse it's not on the list of network cards... When i want install a drivers to this device automatically, system show me a message that cant find a drivers to this device... I tried install drivers from dell web site a lot times but it doesnt work...

Please help me, becouse it's very important for me.

Thanks

Mateusz(Matt/Mathew) B.

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7 Replies
ieee488
6 Gallium

Re: Problem with built modem - Dell XPS L501x

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Are you sure you have HSPA miniCard?????

It is an OPTIONAL item that you must pay extra for. Just becuase you have a SIM slot means NOTHING.

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mati199537
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Re: Problem with built modem - Dell XPS L501x

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i'm not sure, but under a battery i've got a slot for sim cards.. so i think that i've got it. if i'm not sure how can I check this?

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mati199537
1 Nickel

Re: Problem with built modem - Dell XPS L501x

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I've got two wireless by dell system configuraction:

LACZNOSC BEZPRZEWODOWA : WERSJA EUROPEJS -  Wireless : version European

LACZNOSC BEZPRZEWODOWA : WERSJA EUROPEJS - Wireless : version European

but there's no information about model. First probably is a WiFi Intel WiFi Link 1000BGN, but i don't know what is a second wireless... Maybe Dell Wireless 5540 Mini HSPA or Wireless 5620 EVDO-HSPA WirelessMini-Card. How can i check this?

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ieee488
6 Gallium

Re: Problem with built modem - Dell XPS L501x

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I've got two wireless by dell system configuraction:

LACZNOSC BEZPRZEWODOWA : WERSJA EUROPEJS -  Wireless : version European

LACZNOSC BEZPRZEWODOWA : WERSJA EUROPEJS - Wireless : version European

but there's no information about model. First probably is a WiFi Intel WiFi Link 1000BGN, but i don't know what is a second wireless... Maybe Dell Wireless 5540 Mini HSPA or Wireless 5620 EVDO-HSPA WirelessMini-Card. How can i check this?

 

I'm in the USA so I have no access to Dell's European website.

 

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mati199537
1 Nickel

Re: Problem with built modem - Dell XPS L501x

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but i'm in Poland(Europe) and i havent got any informations about model there cards/modules... I can see only "LACZNOSC BEZPRZEWODOWA : WERSJA EUROPEJS -  Wireless : version European

LACZNOSC BEZPRZEWODOWA : WERSJA EUROPEJS - Wireless : version European"

And it's the end. If you can, check this serial number:"< ADMIN NOTE: Serial no. removed per privacy policy >".Maybe in USA's website you can see more informations about this notebook.

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ieee488
6 Gallium

Re: Problem with built modem - Dell XPS L501x

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I have no idea.

I don't see that you have a HDSPA card for that Service Tag. All it shows is a Intel wifi card.

As I told you above, a SIM slot means nothing. HDSPA is an option which you did NOT pay for.

You bought it in Poland. You need to contact Dell in Poland.

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Moderator
Moderator

Re: Problem with built modem - Dell XPS L501x

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Mateusz,

 

It looks like it's an empty slot.

System Type: XPS XPS 15 (L501X)
Ship Date: 2/14/2011
Country: Poland
Quantity Parts # Part Description
1 Label,Service Tag/Express CodeCorona
0 SRV,SW,GDE,CLNT,EN,WW
1 SHP MTL,BOX,SYSM,SXPS15,CLR
1 Processor,I5-480M,2.66,3MB,Arrandale,K0,P
0 SRV,APPL,TBT,MON,INTEL,L501X
0 INFO,RYLTY,CRTV,CMRA,CSMR,2.X
0 SRV,DRVR,CMRA,XPS,L501X
1 Label,Fascia,Intel,CARTON
0 SRV,DRVR,MEI,INTEL,XPS,L501X
0 SRV,SW,QIK-SET,XPS,L501X
0 SRV,OS,WIN7,ROLLUP,Q982018
0 SRV,DRVR,TPAD,XPS,L501X
0 INFO,DATA-ALIGN,4096
0 SRV,DRVR,CTL,USB,XPS,L501X
1 Label,Information,Notebook,Inspiron,Break The Seal Sticker
1 SHP MTL,BOX,ACC,SXPS15
0 SRV,SW,CRTV,CMRA,CSMR,2.X
0 SRV,DRVR,FFS,XPS,L501X
0 Service Charge,Software On Board Diagnostics,Notebook
0 INFO,SW,DEFAULT,NTFS
0 INFO,SW,MAXX AUDIO
0 SRV,SW,LTG,DELL-DOWNLOAD-FLAG
1 SHP MTL,BAG,NBK,415X435
1 SHP MTL,CSHN,SXPS15,TOP,EPE
0 INFO,WINRE-SIZE,15,GB-PTN
0 SRV,DRVR,AUD,XPS,L501X
0 SRV,DRVR,RDR,CARD,XPS,L501X
0 INFO,SW,NO-KIT
0 INFO,XPS REBRANDING
0 SRV,DRVR,CHIPSET,XPS,L501X
0 SRV,OS,PRL-PEV
0 INFO,SW,STUFF,10MB
0 SRV,DRVR,IRST,INTEL,XPS,L501X
0 Service Charge,Software, Windows 98,Fully Integrated System Test
0 SRV,DRVR,LOM,XPS,L501X
1 Label,Dell Energy Offering,ESTAR 5.0
1 SHP MTL,NBK,LCD-KYBD,INSP,1545
1 SHP MTL,CSHN,SXPS15,BTM,EPE
1 SHP MTL,CORR,PAD,NB,SXPS15
1 Label,Intel,No Bios,CI5
0 SRV,DRVR,BLTH,BCOM,XPS,L5/701X
0 Service Charge,Operating System,VISTA,FLASH,INSTALLER
0 INFO,WIN7
1 KIT,SW,OFCHS-2010,MPI,POL,EMEA
0 SRV,SW,DELL-WELCOME,TLOB
1 LBL,REG,WRLES,BLTH,WW
1 ASSY,BASE,NBK,ARN,DSV,1G,L501X
1 KIT,DOC,POL,XPS,L501X,EMEA
2 Dual In-Line Memory Module,2GB,1333MHZ,256X64,8K,204
1 Label,Microsoft,NoBios,WindowsSeven
1 Assembly,Cable,Input/Output,MCX-IEC-TYPE,1010
0 INFO,W/TVT,W/ANT,TVT20
0 SRV,SW,LIVE-BING-BAR,CSMR
0 Service Charge,Software MCAF-SCTY,UPDATES
0 INFO,WINRE-ADDR,1,GB-PTN
0 INFO,WINRE-BASE,750,MB-PTN
1 Dvd+/-Rw,8X,Serial Ata,12.7T,Sony Nec Optiarc Inc.,SY
1 ASSY,BRKT,CBL,W/,TVT,PLSTC,L50
0 INFO,FLASH@V,1004520
0 Information,First Boot,Hard Drive
1 Kit,Software,W7HP64,Multiple User Interface,Non European
1 Assembly,Bracket,Left,Right,Liquid Crystal Display,Light Emitting Diode,NIMOY
0 INFO,WIN7
0 INFO,DSO,2GB-FREE
1 TSH,NVIDIA,EURC
1 Card,Wireless,INTEL1000
0 INFO,RYLTY,SKYPT,SKYPE,CSMR
0 INFO,WINRE-ADDR,1600,MB-PTN
0 INFO,SW,MCAF-PLTNM,30DAY,RYLTY
0 INFO,WINRE-ADDR,1500,MB-PTN
0 INFO,RYLTY,OFC-2010,STARTER
0 Service Install Module,Software,Extreme Performance System,L501X
0 INFO,WMP@V,12000
1 CRD,WRLES,INT,BLTH,QB0376,NBK
8 Screw,M2,5X5,Phillips Head,TF,BCS
0 INFO,WINRE-SIZE,15,GB-PTN
0 INFO,WINRE-SIZE,10,GB-PTN
0 Service Charge,Software Windows Vista OS,Personal Computer-RESTORE,ALL
0 SRV,OS,DOTNET,INSTALLER
1 LBL,COA,OS,W7HP3/6
0 Service Charge,Operating System,Windows XP OCA-MARKER
0 SRV,DRVR,VID,INTEL,XPS,L501X
1 Assembly,Bezel,Liquid Crystal Display,Plastic,NIMOY
0 INFO,WINRE-ADDR,7,GB-PTN
0 SRV,DRVR,TVT,DVB-T,TVT20
0 INFO,WINRE-ADDR,500,MB-PTN
0 INFO,SW,30DAY
0 INFO,RYLTY,SW,RXO,CRTR,STRT
0 SRV,SW,RXO,CRTR,STRT
0 Service Charge, Operating Software, Windows XP Professional SP1, Windows 2000SP4, SUN-JRE
0 INFO,.NET@V,35000,SP1
0 INFO,SLP2,ENABLE,WINDOWS
1 LCD,15.6HDF,LED,TLF,V1,AUO
1 TSH,NVIDIA,FAQ,EURC
1 TSH,DRIVER DOWNLOAD,POL
1 Battery,Primary,56WHR,Vmware 6 Core Processor,Lithium,SIMPLO
0 INFO,SW,MCAFEE-SEC-PROVIDER
0 INFO,VPEPR
0 Service Charge,OS,Windows XP Windows 2000,Direct-X
1 CORD,PWR,250V,2.5A,1M,C5,E,EUR
4 Screw,M2X3,K Screw Head, Machine Screw,Black Oxide
0 SRV,OS,WIN7,Q976972
0 SRV,OS,WIN7,Q975599
0 SRV,OS,WIN7,Q978258
0 Service Charge,Software Wlcm-Ctr-Cstms,Transactional Line Of Business
0 SRV,DRVR,VID,DISCRT,XPS,L501X
1 ASSY,CVR,BK,AL,SLVR,WLAN,NIMOY
1 LBL,REG,WRLES,1000,CNB
0 SRV,SW,SKYPT,SKYPE
1 Assembly,Antenna,DIPOLE,External,Television Tuner,1010
1 Adapter,Alternating Current,90W,Liteon,3P,World Wide,Cost Reduced,M09
0 SRV,SW,OFC-2010,MLANG
0 INFO,DX@V,110000
0 INFO,QFE,WIN7,CONSUMER
0 INFO,SUN@V,16018
0 SRV,DRVR,NTWK,1000,L5/701X
1 Hard Drive,500GB,S2,7.2K,P11,SGT-HOLL
0 SRV,OS,WIN7,Q979538
0 SRV,SW,ADB,RDR,9.0,MLANG
1 KYBD,86,US-INTL,S11S
0 SPEC,DOC,WXPP
0 SRV,SW,DSO
0 INFO,RYLTY,DSO,2GB-FREE
0 SRV,SW,DTSV,BSC,2.0
1 TNR,TV,INT,DVB-T,TVT20
0 SRV,SW,WIN-LIVE,WAVE4,CSMR
1 Kit,Media,Digital Video Disk Drive,Driver,Resource Dvd,L501X
0 SRV,SW,MCAF-PLTNM,MUI
0 SRV,OS,W7HP64,POL,E
1 Assembly,Cable,Low Voltage Differential Signaling,High Definition,Light Emitting Diode,NIMOY

 

 

Rick

#DellRockstar

What is a Dell Service Tag and how do I locate it? 

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