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MatthewF87
1 Copper

Reinstalled Windows 10 - No WiFi Networks Appear in List

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I have an Inspiron 7359 2-in-1. I updated the WiFi driver - no fix. 

When I do ipconfig in command prompt, it says media disconnected. Any ideas to how I get an IP Address? 

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gbdemelo
1 Nickel

RE: Reinstalled Windows 10 - No WiFi Networks Appear in List

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pureinfotech.com/.../

Dell Inspiron 3442 

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6 Replies
MatthewF87
1 Copper

RE: Reinstalled Windows 10 - No WiFi Networks Appear in List

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I had tried this method, which did not solve the issue:

Press Windows key + X and select Command Prompt (Admin)from the context menu.

Type the following commands:

    netsh winsock reset catalog: to reset WINSOCK entries

    netsh int ipv4 reset reset.log: to reset IPv4 TCP/IP stack

    netsh int ipv6 reset reset.log: to reset IPv6 TCP/IP stack

Restart the computer and check if the changes are effective.

In addition to every other method listed here, which did not work: support.microsoft.com/.../windows-10-fix-network-connection-issues

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ieee488
5 Rhenium

RE: Reinstalled Windows 10 - No WiFi Networks Appear in List

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If you re-installed Windows 10, you need to start with chipset driver. Then all the other drives.

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MatthewF87
1 Copper

RE: Reinstalled Windows 10 - No WiFi Networks Appear in List

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I updated the chipset drivers; no change. Most of them were already installed. When I reinstalled windows, I used the "Fresh Start" option - but I don't remember where I clicked it inside of the software. 

I did a wlan report below, and I noticed that it is recognizing local WiFi networks, but it isn't appearing on the list when you click on the wifi icon next to the time. I was unsuccessful in connecting to a network via command prompt. 



Below is a wlan report: 

General System Info

ComputerName: DELL-LAPTOP

System Manufacturer:Dell Inc.

System Product Name:Inspiron 13-7359

BIOS Date:06/20/2017

BIOS Version:1.17.0

OS Build:15063.0.amd64fre.rs2_release.170317-1834

Machine Id: {F923CFDD-AA3E-4203-B416-AEF252052ECB}

MDM joined: False

User Info

Username: Matthew

User Domain:DELL-LAPTOP

User DNS Domain:Unknown

Network Adapters

Device: WAN Miniport (PPPOE)

PNP ID: SWD\MSRRAS\MS_PPPOEMINIPORT

Guid: {6D149B1D-0089-4FBB-B825-D42AAAC6D0AC}

Current driver version: 10.0.15063.0

Driver date: 6-21-2006

DevNode flags: 0x180200a

 

Device: WAN Miniport (PPTP)

PNP ID: SWD\MSRRAS\MS_PPTPMINIPORT

Guid: {0DB5E838-A77F-49B0-B067-F319636291DF}

Current driver version: 10.0.15063.0

Driver date: 6-21-2006

DevNode flags: 0x180200a

 

Device: Intel(R) Dual Band Wireless-AC 3165

PNP ID: PCI\VEN_8086&DEV_3165&SUBSYS_44108086&REV_79\4C3488FFFFE9E93600

Guid: {F0AC23D7-61C1-4117-84A9-12BF9D395DB8}

Current driver version: 19.51.8.2

Driver date: 10-25-2017

DevNode flags: 0x180200a

 

Device: WAN Miniport (IKEv2)

PNP ID: SWD\MSRRAS\MS_AGILEVPNMINIPORT

Guid: {A6E00B20-C7B4-4326-96F9-9FBF28CCD539}

Current driver version: 10.0.15063.0

Driver date: 6-21-2006

DevNode flags: 0x180200a

 

Device: Bluetooth Device (RFCOMM Protocol TDI)

PNP ID: BTH\MS_RFCOMM\6&3123CE6E&0&0

Guid: {0DB784DD-8E0F-4477-B356-3174A7B5A4E1}

Current driver version: 10.0.15063.540

Driver date: 6-21-2006

DevNode flags: 0x180200a

 

Device: Bluetooth Device (Personal Area Network)

PNP ID: BTH\MS_BTHPAN\6&3123CE6E&0&2

Guid: {45733FB3-5D18-45C7-9FDF-F0782AB38E77}

Current driver version: 10.0.15063.608

Driver date: 6-21-2006

DevNode flags: 0x180200a

 

Device: Microsoft Kernel Debug Network Adapter

PNP ID: ROOT\KDNIC\0000

Guid: {5875A6A5-9452-4D38-83D8-DEDA3015BF91}

Current driver version: 10.0.15063.0

Driver date: 6-21-2006

DevNode flags: 0x4180200b

 

Device: Microsoft Wi-Fi Direct Virtual Adapter

PNP ID: {5D624F94-8850-40C3-A3FA-A4FD2080BAF3}\VWIFIMP_WFD\5&2CB54492&5&17

Guid: {B1CE3BA1-F529-4756-9CFE-AD24190F0A9C}

Current driver version: 10.0.15063.0

Driver date: 6-21-2006

DevNode flags: 0x4180200a

 

Device: WAN Miniport (Network Monitor)

PNP ID: SWD\MSRRAS\MS_NDISWANBH

Guid: {B1A6A937-DC84-4873-95D3-FD62FFF61D32}

Current driver version: 10.0.15063.0

Driver date: 6-21-2006

DevNode flags: 0x180200a

 

Device: WAN Miniport (IP)

PNP ID: SWD\MSRRAS\MS_NDISWANIP

Guid: {FB06CDF7-51A3-4D56-BC66-2128191CFBE6}

Current driver version: 10.0.15063.0

Driver date: 6-21-2006

DevNode flags: 0x180200a

 

Device: WAN Miniport (SSTP)

PNP ID: SWD\MSRRAS\MS_SSTPMINIPORT

Guid: {3626AF5E-A11D-46EC-81CE-1F341842EFFA}

Current driver version: 10.0.15063.0

Driver date: 6-21-2006

DevNode flags: 0x180200a

 

Device: WAN Miniport (IPv6)

PNP ID: SWD\MSRRAS\MS_NDISWANIPV6

Guid: {9ED441DE-EE19-42FC-96DC-5B42CC028716}

Current driver version: 10.0.15063.0

Driver date: 6-21-2006

DevNode flags: 0x180200a

 

Device: WAN Miniport (L2TP)

PNP ID: SWD\MSRRAS\MS_L2TPMINIPORT

Guid: {42B2092F-789E-48C5-AD3A-0B4C864C7982}

Current driver version: 10.0.15063.0

Driver date: 6-21-2006

DevNode flags: 0x180200a

 

netsh wlan show all'

=======================================================================

============================== SHOW DRIVERS ===========================

=======================================================================

 

 

Interface name: Wi-Fi

 

    Driver                    : Intel(R) Dual Band Wireless-AC 3165

    Vendor                    : Intel Corporation

    Provider                  : Intel

    Date                      : 10/25/2017

    Version                   : 19.51.8.2

    INF file                  : oem59.inf

    Type                      : Native Wi-Fi Driver

    Radio types supported     : 802.11b 802.11g 802.11n 802.11a 802.11ac

    FIPS 140-2 mode supported : Yes

    802.11w Management Frame Protection supported : Yes

    Hosted network supported  : No

    Authentication and cipher supported in infrastructure mode:

                                Open            None

                                Open            WEP-40bit

                                Open            WEP-104bit

                                Open            WEP

                                WPA-Enterprise  TKIP

                                WPA-Enterprise  CCMP

                                WPA-Personal    TKIP

                                WPA-Personal    CCMP

                                WPA2-Enterprise TKIP

                                WPA2-Enterprise CCMP

                                WPA2-Personal   TKIP

                                WPA2-Personal   CCMP

                                Open            Vendor defined

                                Vendor defined  Vendor defined

    IHV service present       : Yes

    IHV adapter OUI           : [00 80 86], type: [00]

    IHV extensibility DLL path: C:\WINDOWS\System32\IWMSSvc.dll

    IHV UI extensibility ClSID: {1bf6cb2d-2ae0-4879-a7aa-a75834fbd0e3}

    IHV diagnostics CLSID     : {00000000-0000-0000-0000-000000000000}

    Wireless Display Supported: Yes (Graphics Driver: Yes, Wi-Fi Driver: Yes)

 

 

=======================================================================

============================= SHOW INTERFACES =========================

=======================================================================

 

 

There is 1 interface on the system:

 

    Name                   : Wi-Fi

    Description            : Intel(R) Dual Band Wireless-AC 3165

    GUID                   : f0ac23d7-61c1-4117-84a9-12bf9d395db8

    Physical address       : ba:af:8e:b0:05:0b

    State                  : disconnected

    Radio status           : Hardware On

                             Software On

 

    Hosted network status  : Not available

 

 

=======================================================================

=========================== SHOW HOSTED NETWORK =======================

=======================================================================

 

 

Hosted network settings

-----------------------

    Mode                   : Allowed

    SSID name              : "domguest"

    Max number of clients  : 10

    Authentication         : WPA2-Personal

    Cipher                 : CCMP

 

Hosted network status  

---------------------

    Status                 : Not available

 

 

=======================================================================

============================= SHOW SETTINGS ===========================

=======================================================================

 

 

Wireless LAN settings

---------------------

    Show blocked networks in visible network list: No

    Only use GP profiles on GP-configured networks: No

    Hosted network mode allowed in WLAN service: Yes

 

    Allow shared user credentials for network authentication: Yes

    Block period: Not Configured.

 

    Auto configuration logic is enabled on interface "Wi-Fi"

    MAC randomization enabled on interface Wi-Fi

 

 

=======================================================================

============================== SHOW FILTERS ===========================

=======================================================================

 

 

Allow list on the system (group policy)

---------------------------------------

    <None>

 

Allow list on the system (user)

-------------------------------

    <None>

 

Block list on the system (group policy)

---------------------------------------

    <None>

 

Block list on the system (user)

-------------------------------

    <None>

 

 

=======================================================================

=========================== SHOW CREATEALLUSER ========================

=======================================================================

 

 

Everyone is allowed to create all user profiles.

 

 

=======================================================================

============================= SHOW PROFILES ===========================

=======================================================================

 

 

Profiles on interface Wi-Fi:

 

Group policy profiles (read only)

---------------------------------

    <None>

 

User profiles

-------------

    <None>

 

 

=======================================================================

========================== SHOW PROFILES NAME=* =======================

=======================================================================

 

Profile "*" is not found on the system.

 

=======================================================================

======================= SHOW NETWORKS MODE=BSSID ======================

=======================================================================

 

 

Interface name : Wi-Fi

There are 3 networks currently visible.

 

SSID 1 :

    Network type            : Infrastructure

    Authentication          : WPA2-Enterprise

    Encryption              : CCMP

    BSSID 1                 : 00:81:c4:31:14:07

         Signal             : 18% 

         Radio type         : 802.11n

         Channel            : 6

         Basic rates (Mbps) : 1 2 5.5 11

         Other rates (Mbps) : 6 9 12 18 24 36 48 54

    BSSID 2                 : 00:f6:63:e1:8e:e0

         Signal             : 18% 

         Radio type         : 802.11n

         Channel            : 1

         Basic rates (Mbps) : 1 2 5.5 11

         Other rates (Mbps) : 6 9 12 18 24 36 48 54

    BSSID 3                 : 00:f6:63:b0:40:e8

         Signal             : 10% 

         Radio type         : 802.11ac

         Channel            : 52

         Basic rates (Mbps) : 6 12 24

         Other rates (Mbps) : 9 18 36 48 54

    BSSID 4                 : 00:81:c4:31:14:00

         Signal             : 20% 

         Radio type         : 802.11n

         Channel            : 6

         Basic rates (Mbps) : 1 2 5.5 11

         Other rates (Mbps) : 6 9 12 18 24 36 48 54

    BSSID 5                 : 00:f6:63:e1:8e:e7

         Signal             : 18% 

         Radio type         : 802.11n

         Channel            : 1

         Basic rates (Mbps) : 1 2 5.5 11

         Other rates (Mbps) : 6 9 12 18 24 36 48 54

    BSSID 6                 : 00:f6:63:b0:40:e7

         Signal             : 46% 

         Radio type         : 802.11n

         Channel            : 1

         Basic rates (Mbps) : 1 2 5.5 11

         Other rates (Mbps) : 6 9 12 18 24 36 48 54

    BSSID 7                 : 00:f6:63:b0:40:e1

         Signal             : 46% 

         Radio type         : 802.11g

         Channel            : 1

         Basic rates (Mbps) : 1 2 5.5 11

         Other rates (Mbps) : 6 9 12 18 24 36 48 54

    BSSID 8                 : 00:81:c4:0c:e0:a0

         Signal             : 55% 

         Radio type         : 802.11n

         Channel            : 11

         Basic rates (Mbps) : 1 2 5.5 11

         Other rates (Mbps) : 6 9 12 18 24 36 48 54

    BSSID 9                 : 00:81:c4:0c:e0:a7

         Signal             : 58% 

         Radio type         : 802.11n

         Channel            : 11

         Basic rates (Mbps) : 1 2 5.5 11

         Other rates (Mbps) : 6 9 12 18 24 36 48 54

    BSSID 10                 : 00:81:c4:0c:e0:a1

         Signal             : 60% 

         Radio type         : 802.11g

         Channel            : 11

         Basic rates (Mbps) : 1 2 5.5 11

         Other rates (Mbps) : 6 9 12 18 24 36 48 54

    BSSID 11                 : 00:f6:63:b0:40:e0

         Signal             : 51% 

         Radio type         : 802.11n

         Channel            : 1

         Basic rates (Mbps) : 1 2 5.5 11

         Other rates (Mbps) : 6 9 12 18 24 36 48 54

 

SSID 2 : WiFi Hotspot 7384

    Network type            : Infrastructure

    Authentication          : WPA2-Personal

    Encryption              : CCMP

    BSSID 1                 : c4:49:bb:5e:80:54

         Signal             : 15% 

         Radio type         : 802.11n

         Channel            : 11

         Basic rates (Mbps) : 1 2 5.5 11

         Other rates (Mbps) : 6 9 12 18 24 36 48 54

 

SSID 3 : DomGuest

    Network type            : Infrastructure

    Authentication          : Open

    Encryption              : None

    BSSID 1                 : 00:f6:63:e1:8e:e5

         Signal             : 18% 

         Radio type         : 802.11n

         Channel            : 1

         Basic rates (Mbps) : 1 2 5.5 11

         Other rates (Mbps) : 6 9 12 18 24 36 48 54

    BSSID 2                 : 00:81:c4:31:14:05

         Signal             : 16% 

         Radio type         : 802.11n

         Channel            : 6

         Basic rates (Mbps) : 1 2 5.5 11

         Other rates (Mbps) : 6 9 12 18 24 36 48 54

    BSSID 3                 : 00:81:c4:0c:e0:aa

         Signal             : 40% 

         Radio type         : 802.11ac

         Channel            : 161

         Basic rates (Mbps) : 6 12 24

         Other rates (Mbps) : 9 18 36 48 54

    BSSID 4                 : 00:f6:63:b0:40:ea

         Signal             : 11% 

         Radio type         : 802.11ac

         Channel            : 52

         Basic rates (Mbps) : 6 12 24

         Other rates (Mbps) : 9 18 36 48 54

    BSSID 5                 : 00:81:c4:0c:e0:a5

         Signal             : 61% 

         Radio type         : 802.11n

         Channel            : 11

         Basic rates (Mbps) : 1 2 5.5 11

         Other rates (Mbps) : 6 9 12 18 24 36 48 54

    BSSID 6                 : 00:f6:63:b0:40:e5

         Signal             : 48% 

         Radio type         : 802.11n

         Channel            : 1

         Basic rates (Mbps) : 1 2 5.5 11

         Other rates (Mbps) : 6 9 12 18 24 36 48 54

 

 

=======================================================================

======================= SHOW INTERFACE CAPABILITIES ===================

=======================================================================

 

 

Wireless System Capabilities

----------------------------

    Number of antennas connected to the 802.11 radio (value not available)

 

    Max number of channels the device can operate on, simultaneously (value not available)

 

    Co-existence Support                        : Unknown

 

 

Wireless Device Capabilities

----------------------------

 

Interface name: Wi-Fi

 

    WDI Version (Windows)                       : 0.1.1.4

 

    WDI Version (IHV)                           : 0.1.1.4

 

    Firmware Version                            : 1D.72

 

    Station                                     : Supported

 

    Soft AP                                     : Not supported

 

    Network monitor mode                        : Not supported

 

    Wi-Fi Direct Device                         : Supported

 

    Wi-Fi Direct GO                             : Supported

 

    Wi-Fi Direct Client                         : Supported

 

    Protected Management Frames                 : Supported

 

    DOT11k neighbor report                      : Supported

 

    ANQP Service Information Discovery          : Supported

 

    Action Frame                                : Supported

 

    Diversity Antenna                           : Supported

 

    IBSS                                        : Not Supported

 

    Promiscuous Mode                            : Not Supported

 

    P2P Device Discovery                        : Supported

 

    P2P Service Name Discovery                  : Supported

 

    P2P Service Info Discovery                  : Not Supported

 

    P2P Background Discovery                    : Supported

 

    P2P GO on 5 GHz                             : Supported

 

    ASP 2.0 Service Name Discovery              : Supported

 

    ASP 2.0 Service Information Discovery       : Not Supported

 

    IP Docking Capable                          : Not Supported

 

    FIPS                                        : Supported

 

    Instant Connect                             : Supported

 

    Dx Standby NLO                              : Supported

 

    Extended Channel Switch Announcement        : Supported

 

    Function Level Reset                        : Supported

 

    Platform Level Reset                        : Supported

 

    Bus Level Reset                             : Supported

 

    MAC Randomization                           : Supported

 

    Fast Transition                             : Supported

 

    MU-MIMO                                     : Not Supported

 

    Miracast Sink                               : Supported

 

    BSS Transition (802.11v)                    : Supported

 

    IHV Extensibility Module Configured         : Supported

 

    Number of Tx Spatial Streams                : 0

 

    Number of Rx Spatial Streams                : 0

 

    Number of Concurrent Channels Supported     : 0

 

    P2P GO ports count                          : 1

 

    P2P Clients Port Count                      : 1

 

    P2P Max Mobile AP Clients                   : 10

 

    Max ANQP Service Advertisements Supported   : 0

 

    Co-existence Support                        : Wi-Fi performance is maintained

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RE: Reinstalled Windows 10 - No WiFi Networks Appear in List

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gbdemelo
1 Nickel

RE: Reinstalled Windows 10 - No WiFi Networks Appear in List

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pureinfotech.com/.../

Dell Inspiron 3442 

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MatthewF87
1 Copper

RE: Reinstalled Windows 10 - No WiFi Networks Appear in List

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I had to install a 3rd party WiFi receiver and software, which allowed me to connect to the internet. Once I installed this new update from Windows (version 1709), it fixed everything.

I guess whatever was included in the update Version 1709, was not included on the Fresh Start install.

Thank you all for your help !!  

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