This post is more than 5 years old
4 Posts
0
26046
Reinstalled Windows 10 - No WiFi Networks Appear in List
I have an Inspiron 7359 2-in-1. I updated the WiFi driver - no fix.
When I do ipconfig in command prompt, it says media disconnected. Any ideas to how I get an IP Address?
gbdemelo
14 Posts
0
December 6th, 2017 06:00
pureinfotech.com/.../
MatthewF87
4 Posts
0
November 29th, 2017 12:00
I had tried this method, which did not solve the issue:
Press Windows key + X and select Command Prompt (Admin)from the context menu.
Type the following commands:
netsh winsock reset catalog: to reset WINSOCK entries
netsh int ipv4 reset reset.log: to reset IPv4 TCP/IP stack
netsh int ipv6 reset reset.log: to reset IPv6 TCP/IP stack
Restart the computer and check if the changes are effective.
In addition to every other method listed here, which did not work: support.microsoft.com/.../windows-10-fix-network-connection-issues
ieee488
1 Rookie
1 Rookie
•
11.1K Posts
0
November 29th, 2017 15:00
If you re-installed Windows 10, you need to start with chipset driver. Then all the other drives.
MatthewF87
4 Posts
0
November 30th, 2017 04:00
I updated the chipset drivers; no change. Most of them were already installed. When I reinstalled windows, I used the "Fresh Start" option - but I don't remember where I clicked it inside of the software.
I did a wlan report below, and I noticed that it is recognizing local WiFi networks, but it isn't appearing on the list when you click on the wifi icon next to the time. I was unsuccessful in connecting to a network via command prompt.
Below is a wlan report:
General System Info
ComputerName: DELL-LAPTOP
System Manufacturer:Dell Inc.
System Product Name:Inspiron 13-7359
BIOS Date:06/20/2017
BIOS Version:1.17.0
OS Build:15063.0.amd64fre.rs2_release.170317-1834
Machine Id: {F923CFDD-AA3E-4203-B416-AEF252052ECB}
MDM joined: False
User Info
Username: Matthew
User Domain:DELL-LAPTOP
User DNS Domain:Unknown
Network Adapters
Device: WAN Miniport (PPPOE)
PNP ID: SWD\MSRRAS\MS_PPPOEMINIPORT
Guid: {6D149B1D-0089-4FBB-B825-D42AAAC6D0AC}
Current driver version: 10.0.15063.0
Driver date: 6-21-2006
DevNode flags: 0x180200a
Device: WAN Miniport (PPTP)
PNP ID: SWD\MSRRAS\MS_PPTPMINIPORT
Guid: {0DB5E838-A77F-49B0-B067-F319636291DF}
Current driver version: 10.0.15063.0
Driver date: 6-21-2006
DevNode flags: 0x180200a
Device: Intel(R) Dual Band Wireless-AC 3165
PNP ID: PCI\VEN_8086&DEV_3165&SUBSYS_44108086&REV_79\4C3488FFFFE9E93600
Guid: {F0AC23D7-61C1-4117-84A9-12BF9D395DB8}
Current driver version: 19.51.8.2
Driver date: 10-25-2017
DevNode flags: 0x180200a
Device: WAN Miniport (IKEv2)
PNP ID: SWD\MSRRAS\MS_AGILEVPNMINIPORT
Guid: {A6E00B20-C7B4-4326-96F9-9FBF28CCD539}
Current driver version: 10.0.15063.0
Driver date: 6-21-2006
DevNode flags: 0x180200a
Device: Bluetooth Device (RFCOMM Protocol TDI)
PNP ID: BTH\MS_RFCOMM\6&3123CE6E&0&0
Guid: {0DB784DD-8E0F-4477-B356-3174A7B5A4E1}
Current driver version: 10.0.15063.540
Driver date: 6-21-2006
DevNode flags: 0x180200a
Device: Bluetooth Device (Personal Area Network)
PNP ID: BTH\MS_BTHPAN\6&3123CE6E&0&2
Guid: {45733FB3-5D18-45C7-9FDF-F0782AB38E77}
Current driver version: 10.0.15063.608
Driver date: 6-21-2006
DevNode flags: 0x180200a
Device: Microsoft Kernel Debug Network Adapter
PNP ID: ROOT\KDNIC\0000
Guid: {5875A6A5-9452-4D38-83D8-DEDA3015BF91}
Current driver version: 10.0.15063.0
Driver date: 6-21-2006
DevNode flags: 0x4180200b
Device: Microsoft Wi-Fi Direct Virtual Adapter
PNP ID: {5D624F94-8850-40C3-A3FA-A4FD2080BAF3}\VWIFIMP_WFD\5&2CB54492&5&17
Guid: {B1CE3BA1-F529-4756-9CFE-AD24190F0A9C}
Current driver version: 10.0.15063.0
Driver date: 6-21-2006
DevNode flags: 0x4180200a
Device: WAN Miniport (Network Monitor)
PNP ID: SWD\MSRRAS\MS_NDISWANBH
Guid: {B1A6A937-DC84-4873-95D3-FD62FFF61D32}
Current driver version: 10.0.15063.0
Driver date: 6-21-2006
DevNode flags: 0x180200a
Device: WAN Miniport (IP)
PNP ID: SWD\MSRRAS\MS_NDISWANIP
Guid: {FB06CDF7-51A3-4D56-BC66-2128191CFBE6}
Current driver version: 10.0.15063.0
Driver date: 6-21-2006
DevNode flags: 0x180200a
Device: WAN Miniport (SSTP)
PNP ID: SWD\MSRRAS\MS_SSTPMINIPORT
Guid: {3626AF5E-A11D-46EC-81CE-1F341842EFFA}
Current driver version: 10.0.15063.0
Driver date: 6-21-2006
DevNode flags: 0x180200a
Device: WAN Miniport (IPv6)
PNP ID: SWD\MSRRAS\MS_NDISWANIPV6
Guid: {9ED441DE-EE19-42FC-96DC-5B42CC028716}
Current driver version: 10.0.15063.0
Driver date: 6-21-2006
DevNode flags: 0x180200a
Device: WAN Miniport (L2TP)
PNP ID: SWD\MSRRAS\MS_L2TPMINIPORT
Guid: {42B2092F-789E-48C5-AD3A-0B4C864C7982}
Current driver version: 10.0.15063.0
Driver date: 6-21-2006
DevNode flags: 0x180200a
netsh wlan show all'
=======================================================================
============================== SHOW DRIVERS ===========================
=======================================================================
Interface name: Wi-Fi
Driver : Intel(R) Dual Band Wireless-AC 3165
Vendor : Intel Corporation
Provider : Intel
Date : 10/25/2017
Version : 19.51.8.2
INF file : oem59.inf
Type : Native Wi-Fi Driver
Radio types supported : 802.11b 802.11g 802.11n 802.11a 802.11ac
FIPS 140-2 mode supported : Yes
802.11w Management Frame Protection supported : Yes
Hosted network supported : No
Authentication and cipher supported in infrastructure mode:
Open None
Open WEP-40bit
Open WEP-104bit
Open WEP
WPA-Enterprise TKIP
WPA-Enterprise CCMP
WPA-Personal TKIP
WPA-Personal CCMP
WPA2-Enterprise TKIP
WPA2-Enterprise CCMP
WPA2-Personal TKIP
WPA2-Personal CCMP
Open Vendor defined
Vendor defined Vendor defined
IHV service present : Yes
IHV adapter OUI : [00 80 86], type: [00]
IHV extensibility DLL path: C:\WINDOWS\System32\IWMSSvc.dll
IHV UI extensibility ClSID: {1bf6cb2d-2ae0-4879-a7aa-a75834fbd0e3}
IHV diagnostics CLSID : {00000000-0000-0000-0000-000000000000}
Wireless Display Supported: Yes (Graphics Driver: Yes, Wi-Fi Driver: Yes)
=======================================================================
============================= SHOW INTERFACES =========================
=======================================================================
There is 1 interface on the system:
Name : Wi-Fi
Description : Intel(R) Dual Band Wireless-AC 3165
GUID : f0ac23d7-61c1-4117-84a9-12bf9d395db8
Physical address : ba:af:8e:b0:05:0b
State : disconnected
Radio status : Hardware On
Software On
Hosted network status : Not available
=======================================================================
=========================== SHOW HOSTED NETWORK =======================
=======================================================================
Hosted network settings
-----------------------
Mode : Allowed
SSID name : "domguest"
Max number of clients : 10
Authentication : WPA2-Personal
Cipher : CCMP
Hosted network status
---------------------
Status : Not available
=======================================================================
============================= SHOW SETTINGS ===========================
=======================================================================
Wireless LAN settings
---------------------
Show blocked networks in visible network list: No
Only use GP profiles on GP-configured networks: No
Hosted network mode allowed in WLAN service: Yes
Allow shared user credentials for network authentication: Yes
Block period: Not Configured.
Auto configuration logic is enabled on interface "Wi-Fi"
MAC randomization enabled on interface Wi-Fi
=======================================================================
============================== SHOW FILTERS ===========================
=======================================================================
Allow list on the system (group policy)
---------------------------------------
Allow list on the system (user)
-------------------------------
Block list on the system (group policy)
---------------------------------------
Block list on the system (user)
-------------------------------
=======================================================================
=========================== SHOW CREATEALLUSER ========================
=======================================================================
Everyone is allowed to create all user profiles.
=======================================================================
============================= SHOW PROFILES ===========================
=======================================================================
Profiles on interface Wi-Fi:
Group policy profiles (read only)
---------------------------------
User profiles
-------------
=======================================================================
========================== SHOW PROFILES NAME=* =======================
=======================================================================
Profile "*" is not found on the system.
=======================================================================
======================= SHOW NETWORKS MODE=BSSID ======================
=======================================================================
Interface name : Wi-Fi
There are 3 networks currently visible.
SSID 1 :
Network type : Infrastructure
Authentication : WPA2-Enterprise
Encryption : CCMP
BSSID 1 : 00:81:c4:31:14:07
Signal : 18%
Radio type : 802.11n
Channel : 6
Basic rates (Mbps) : 1 2 5.5 11
Other rates (Mbps) : 6 9 12 18 24 36 48 54
BSSID 2 : 00:f6:63:e1:8e:e0
Signal : 18%
Radio type : 802.11n
Channel : 1
Basic rates (Mbps) : 1 2 5.5 11
Other rates (Mbps) : 6 9 12 18 24 36 48 54
BSSID 3 : 00:f6:63:b0:40:e8
Signal : 10%
Radio type : 802.11ac
Channel : 52
Basic rates (Mbps) : 6 12 24
Other rates (Mbps) : 9 18 36 48 54
BSSID 4 : 00:81:c4:31:14:00
Signal : 20%
Radio type : 802.11n
Channel : 6
Basic rates (Mbps) : 1 2 5.5 11
Other rates (Mbps) : 6 9 12 18 24 36 48 54
BSSID 5 : 00:f6:63:e1:8e:e7
Signal : 18%
Radio type : 802.11n
Channel : 1
Basic rates (Mbps) : 1 2 5.5 11
Other rates (Mbps) : 6 9 12 18 24 36 48 54
BSSID 6 : 00:f6:63:b0:40:e7
Signal : 46%
Radio type : 802.11n
Channel : 1
Basic rates (Mbps) : 1 2 5.5 11
Other rates (Mbps) : 6 9 12 18 24 36 48 54
BSSID 7 : 00:f6:63:b0:40:e1
Signal : 46%
Radio type : 802.11g
Channel : 1
Basic rates (Mbps) : 1 2 5.5 11
Other rates (Mbps) : 6 9 12 18 24 36 48 54
BSSID 8 : 00:81:c4:0c:e0:a0
Signal : 55%
Radio type : 802.11n
Channel : 11
Basic rates (Mbps) : 1 2 5.5 11
Other rates (Mbps) : 6 9 12 18 24 36 48 54
BSSID 9 : 00:81:c4:0c:e0:a7
Signal : 58%
Radio type : 802.11n
Channel : 11
Basic rates (Mbps) : 1 2 5.5 11
Other rates (Mbps) : 6 9 12 18 24 36 48 54
BSSID 10 : 00:81:c4:0c:e0:a1
Signal : 60%
Radio type : 802.11g
Channel : 11
Basic rates (Mbps) : 1 2 5.5 11
Other rates (Mbps) : 6 9 12 18 24 36 48 54
BSSID 11 : 00:f6:63:b0:40:e0
Signal : 51%
Radio type : 802.11n
Channel : 1
Basic rates (Mbps) : 1 2 5.5 11
Other rates (Mbps) : 6 9 12 18 24 36 48 54
SSID 2 : WiFi Hotspot 7384
Network type : Infrastructure
Authentication : WPA2-Personal
Encryption : CCMP
BSSID 1 : c4:49:bb:5e:80:54
Signal : 15%
Radio type : 802.11n
Channel : 11
Basic rates (Mbps) : 1 2 5.5 11
Other rates (Mbps) : 6 9 12 18 24 36 48 54
SSID 3 : DomGuest
Network type : Infrastructure
Authentication : Open
Encryption : None
BSSID 1 : 00:f6:63:e1:8e:e5
Signal : 18%
Radio type : 802.11n
Channel : 1
Basic rates (Mbps) : 1 2 5.5 11
Other rates (Mbps) : 6 9 12 18 24 36 48 54
BSSID 2 : 00:81:c4:31:14:05
Signal : 16%
Radio type : 802.11n
Channel : 6
Basic rates (Mbps) : 1 2 5.5 11
Other rates (Mbps) : 6 9 12 18 24 36 48 54
BSSID 3 : 00:81:c4:0c:e0:aa
Signal : 40%
Radio type : 802.11ac
Channel : 161
Basic rates (Mbps) : 6 12 24
Other rates (Mbps) : 9 18 36 48 54
BSSID 4 : 00:f6:63:b0:40:ea
Signal : 11%
Radio type : 802.11ac
Channel : 52
Basic rates (Mbps) : 6 12 24
Other rates (Mbps) : 9 18 36 48 54
BSSID 5 : 00:81:c4:0c:e0:a5
Signal : 61%
Radio type : 802.11n
Channel : 11
Basic rates (Mbps) : 1 2 5.5 11
Other rates (Mbps) : 6 9 12 18 24 36 48 54
BSSID 6 : 00:f6:63:b0:40:e5
Signal : 48%
Radio type : 802.11n
Channel : 1
Basic rates (Mbps) : 1 2 5.5 11
Other rates (Mbps) : 6 9 12 18 24 36 48 54
=======================================================================
======================= SHOW INTERFACE CAPABILITIES ===================
=======================================================================
Wireless System Capabilities
----------------------------
Number of antennas connected to the 802.11 radio (value not available)
Max number of channels the device can operate on, simultaneously (value not available)
Co-existence Support : Unknown
Wireless Device Capabilities
----------------------------
Interface name: Wi-Fi
WDI Version (Windows) : 0.1.1.4
WDI Version (IHV) : 0.1.1.4
Firmware Version : 1D.72
Station : Supported
Soft AP : Not supported
Network monitor mode : Not supported
Wi-Fi Direct Device : Supported
Wi-Fi Direct GO : Supported
Wi-Fi Direct Client : Supported
Protected Management Frames : Supported
DOT11k neighbor report : Supported
ANQP Service Information Discovery : Supported
Action Frame : Supported
Diversity Antenna : Supported
IBSS : Not Supported
Promiscuous Mode : Not Supported
P2P Device Discovery : Supported
P2P Service Name Discovery : Supported
P2P Service Info Discovery : Not Supported
P2P Background Discovery : Supported
P2P GO on 5 GHz : Supported
ASP 2.0 Service Name Discovery : Supported
ASP 2.0 Service Information Discovery : Not Supported
IP Docking Capable : Not Supported
FIPS : Supported
Instant Connect : Supported
Dx Standby NLO : Supported
Extended Channel Switch Announcement : Supported
Function Level Reset : Supported
Platform Level Reset : Supported
Bus Level Reset : Supported
MAC Randomization : Supported
Fast Transition : Supported
MU-MIMO : Not Supported
Miracast Sink : Supported
BSS Transition (802.11v) : Supported
IHV Extensibility Module Configured : Supported
Number of Tx Spatial Streams : 0
Number of Rx Spatial Streams : 0
Number of Concurrent Channels Supported : 0
P2P GO ports count : 1
P2P Clients Port Count : 1
P2P Max Mobile AP Clients : 10
Max ANQP Service Advertisements Supported : 0
Co-existence Support : Wi-Fi performance is maintained
robert p
9.4K Posts
0
December 1st, 2017 03:00
http://dell.to/2AmfW7F
MatthewF87
4 Posts
0
December 7th, 2017 08:00
I had to install a 3rd party WiFi receiver and software, which allowed me to connect to the internet. Once I installed this new update from Windows (version 1709), it fixed everything.
I guess whatever was included in the update Version 1709, was not included on the Fresh Start install.
Thank you all for your help !!