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ProBowler
Bronze

Unable to 'Enable' wireless connection on Vostro 1710

The subject line says it all. No matter what I try, I cannot connect wirelessly either to my home or public network. Is there an app to help diagnose what's wrong? H E L P !!!

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4 Replies
Moderator
Moderator

Re: Unable to 'Enable' wireless connection on Vostro 1710

 ProBowler,

 

Does the network adapter shown in the device manager? Is it enabled there?

 

Restart your computer and press F2 and enter the bios. Is the wireless adapter enabled there?

 

If this was recent, what virus protection are you using?

 

 

Rick

#DellRockstar

What is a Dell Service Tag and how do I locate it? 

Original poster, If you have solved your problem, can you please mark the correct thread(s) with your solution. Thanks 

Welcome to Dell Community!

#DellWorld 2012

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ProBowler
Bronze

Re: Unable to 'Enable' wireless connection on Vostro 1710

Thanks for the quick response. Yes, the adapter shows up as enabled and says it is working properly. In addition the wireless 'tower' is lit at the top of the keyboard. Under Control Panel, Network Connections, Wireless Network Connector "Enabled" is available. However, when I click it it goes thru the process of enabling but when I check the connection nothing changes. I will restart the computer now and check the BIOS. If you don't here from me within 5 minutes then assume it is enabled but still not working.

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ProBowler
Bronze

Re: Unable to 'Enable' wireless connection on Vostro 1710

I ck'd F2 and it is enabled. I also realized I didn't answer your other question. The problem has been occurring on and off for a while but it usually decides to work with half an hour or so of trying. This time it's been 4 hours and 3 different networks and no luck. My anti-virus has been and is Eset's NOD32.

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Moderator
Moderator

Re: Unable to 'Enable' wireless connection on Vostro 1710

 ProBowler,

 

We did have a few issues with some virus programs causing problems with the wireless adapters but don't think this was one of them.

 

Try running Finding System Information and post back your network adapters at the bottom.

 

Do you use peer to peer products?

 

 

Rick

#DellRockstar

What is a Dell Service Tag and how do I locate it? 

Original poster, If you have solved your problem, can you please mark the correct thread(s) with your solution. Thanks 

Welcome to Dell Community!

#DellWorld 2012

#DellWorld 2015

#DellEMCWorld 2016

#MicrosoftMVP - Windows Expert-Consumer April 1, 2012 to March 31, 2015

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