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oscar.centeno
1 Copper

WIFI not working on Dell XPS 13 9343

Hi,

WIFI stopped working on my Dell XPS 13 9343.

Windows trouble shooting says its a hardware problem.

Is there a way to do any check with Dell software, or should I simply try to replace the Wifi Card?

Thanks

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2 Replies
ieee488
6 Gallium

RE: WIFI not working on Dell XPS 13 9343

Generally hardware like wifi card does not go bad.

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Philip_Yip
6 Indium

RE: WIFI not working on Dell XPS 13 9343

Power down your Dell and when powering up press [F12] and run the preboot diagnostics. If they pass the hardware should be good.

Are you running Windows 10 Version 1709? If so try the workaround here:

http://en.community.dell.com/support-forums/network-internet-wireless/f/3324/t/20027262 

Dr Philip Yip
Tech Enthusiast and Author of the Unofficial Dell Windows Reinstallation Guide

Windows FAQs and OEM Downloads


#IDoNotWorkFor Dell
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