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reptonite

5 Posts

181813

December 7th, 2006 11:00

WLTray.exe Memory Leak

Lads/Lasses
 
This is probably an old topic, but have searched for answers and cannot find on the board.
 
I'm running a standard Latitude 610 with a gig of ram, and the XPSTD 7.0 image install.
 
WLTray.exe keeps emulating pac-man with my ram, until I notice, and kill the process. Is there a fix for the leak out there?
 
Cheers
 
M

helmecj01

2.4K Posts

December 7th, 2006 12:00

Process File:wltray.exeProcess Name:Dell Wireless WLAN Card Wireless Network Tray Applet  Run a Free System Scan for wltray.exe Related ErrorsDescription:wltray.exe is a process installed alongside Dell Wireless WLAN Card and provides additional configuration options for these devices. This program is a non-essential process, but should not be terminated unless suspected to be causing problems.
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Author:DellPart Of:Dell Wireless LAN

 

http://www.processlibrary.com/directory/files/wltray/

next time search on  google

 

From chris

 

reptonite

5 Posts

December 7th, 2006 12:00

Interesting. Of course I did Google it. But my question was more aimed a the root cause of the problem than inadvertently soliciting spam for third-party software sales.
 
OK, fair enough. I won't ask again.
 
Thanks for the reply anyway.
 
Cheers
 
Rept

LtLeary

241 Posts

December 7th, 2006 20:00

You don't mention the version or the type of wireless Lan card, but I would check the support.dell.com and grab the latest WLAN driver for the card you have.  Alternatively, you could always uninstall the Dell utility and use windows to manage your wireless settings for you.
 
Best Regards,
LT

reptonite

5 Posts

December 8th, 2006 06:00

Now that's a reply!
 
Thanks Lt.

ElectricalEngin

26 Posts

March 17th, 2007 23:00

The latest version also has the memory leak. I have the TruMobile 1450. The versions of the software is as follows:
 
Software Version: 4.100.15.8 October 26, 2006
Driver Version: 4.100.15.5 October 12, 2006
Supplicant Version: 1.100.15.8 October 26, 2006
 
This is the version I picked up from Microsoft Updates for XP. This new version, as well as the older versions, has the memory leak. I have to kill WLTRAY.EXE and start it back up. The biggest I've seen it get is about 96 megabytes. It starts out something like five megabytes.
 
This is indeed a bug and after two and a half years of using this software, they have not fixed it.


Message Edited by ElectricalEngineer on 03-17-2007 07:54 PM

reptonite

5 Posts

March 19th, 2007 08:00

Thanks for confirming my suspicions. The only work-around I have managed to come up with is as follows.
 
If connected by docking station/LAN cable, then kill WLTray.exe in Task Manager. Every time. It's just not worth the hassle of getting half-way trhough a piece of work, then the machine grinding to a halt.
 
In fairness to the developers though, it's a tricky one to replicate precisely.
 
 

jr325

1 Message

March 27th, 2007 00:00

This is incredibly easy to repro. Just switch networks repeatedly. Every day, I switch between work and home with hibernates in between. After about a week wltray.exe has about 250MB of memory allocated(50 physical and 200 virtual). As everyone else mentioned, killing and restarting the process works fine but its incredibly annoying. Anyway, just wanted to add my comments on how to repro in case someone actually reads these things...

Gina Q

1.7K Posts

March 27th, 2007 12:00

You should be using the driver from Dell. ( R151519 for XP) < ADMIN NOTE: Broken link has been removed from this post by Dell> this is a recent update on 3/22/07. We've had two updates for this driver since those were done. When drivers are posted in the Windows updates you should not do those, they are typically generic for people who purchase the device retail.

ElectricalEngin

26 Posts

April 9th, 2007 20:00

I just installed R151519. It still leaks memory like crazy.
 
This is easy to reproduce. Just turn on and log into your computer like normal. Make sure WLTRAY.EXE is running. Use task manager to view initial size (about 6 meg). Every two or three hours, note WLTRAY's size. You'll notice it grows like a weed.

Gina Q

1.7K Posts

April 10th, 2007 14:00

Thank you for getting this to us. It is currently being looked into.

ElectricalEngin

26 Posts

April 11th, 2007 16:00

FYI, this behavior is noted when the wireless is disabled. E.g. when I'm using the ethernet port for network connectivity and the wireless is disable via the Fn-F2 key.

reptonite

5 Posts

April 11th, 2007 16:00

Yes. But I am reliably informed that the people that need to know have been informed and this is being investigated.
 
Go Dell!

ElectricalEngin

26 Posts

April 18th, 2007 18:00

I hope they fix it soon, WLTRAY.EXE is now 93,932K and still growing.

ElectricalEngin

26 Posts

May 31st, 2007 06:00

No fix yet?

Gina Q

1.7K Posts

May 31st, 2007 14:00

Hi ElectricalEngineer,
 
Thanks for continuing to watch for this. I did check on this today and found that they are working on it. I was told the fix will be in an update later, but I did not get any type of an ETA.  

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