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December 21st, 2007 23:00

WPA2-Enterprise AES and Vista

I have three Dell laptops all running Vista that can't connect to my Zyxel G-3000H access point with a Zyxel Radius Server. I have a Latitude notebook running XP and have no issues. In fact I haven't had any issues connecting with XP. Every Vista machine that tries to connect enters the username, password and domain and it acts like it is connecting, but then just returns to the login prompt. I have verified that the setting are correct on the Vista and XP machines. Does anyone have any suggestions as to what hotfix I can use to correct this issue?

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7.9K Posts

December 23rd, 2007 18:00

what kind of wireless card?   see if there are updated drivers available (and if it's an intel card, check the intel site directly).
 
if you're feeling brave, you could always try the vista SP1 RC.
 
I'm running WPA2 with a private shared key (AES) with vista without issues.  My router does support enterprise mode with a radius server (on the cheap, it's dd-wrt) but I don't really see the point in setting it up for my home.

7 Posts

December 24th, 2007 00:00

They are all three intel wireless chipsets two are 3945 and I believe the other is a 2200. On at least two of them, I am using the latest driver directly from intel. It would make since to me that it is just a vista thing since a computer that can't connect can after installing SP1 RC. I am a network admin and one of my customers is an executive suite business, and so they have 42 different tennants and have a radius server that isn't being used since vista won't connect. I have temporarily set them up with WPA2-PSK. It just seems odd that I can't make it work on Vista unless you upgrade to SP1 RC.

Message Edited by CNIELS01 on 12-23-2007 07:55 PM

2 Intern

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7.9K Posts

December 24th, 2007 01:00

if the service pack works then there might actually be a current hotfix ...  assume you've searched the microsoft KB?
 
also, are you using the proset software or windows to manage the connection?  you could always try the opposite of what you're doing now (I'd also get the latest proset from intel and not from dell)
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