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Wi-Fi disconnection
The laptop is Inspiron 15R, the wifi is Dell Wireless 1702 802.11b/g/n. Very often the wi-fi connection is disconnected only from Internet, while the router doesn't disconnect from Internet. I think that this happen when I don't have data transfer in my laptop.
Anonymous
5 Practitioner
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August 13th, 2015 02:00
Hi,
Thank you for reaching out to us!
Since when have u been facing this issue.
Check if the drivers are updated by going to Device manager-> Network Adapters.Check if the latest drivers have been installed
Kindly share the service tag and OS via Private message.
Thanks
Robin
burim.baftijari
2 Posts
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August 13th, 2015 03:00
I have these drivers:
Driver date: 10/15/2012
Driver version: 10.0.0.216
I can't find new drivers?
I have sent in private message service tag and OS.
Anonymous
5 Practitioner
5 Practitioner
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274.2K Posts
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August 17th, 2015 03:00
Hi,
We would suggest you to go the Dell website and update the BIOS to the latest version first and then to update the drivers from the same site which would help you fix the issues.
Thanks
Robin