WiFi stopped working after bios A11 update

Hi Petelon,

Welcome to the Community.

Please reinstall the wireless network driver which will detect the wireless card. To update the wireless driver on your laptop click the link mentioned below:

Enter the Service Tag of the computer and choose the Operating System installed on the computer (32-bit or 64-bit).

Please update the latest version of driver available.

Also, ensure the wireless card is enabled in BIOS.

Thanks & Regards
Manshu S
#iworkfordell

How do I  check that the card is enabled in BIOS?

Hi Petelon,

Thank you for the reply.

Restart the computer and the moment it starts start tapping the F2 key to boot the computer to BIOS.

Select Advanced > Integrated NIC > Enable.

Press F10 to save the settings.

Once the settings are saved, press ESC to exit.

Thanks & Regards
Manshu S
#iworkfordell

I tried what you suggested, but it was already enabled. It didn't solve the problem.  

I then decided to try a restore to the Dell factory image, however this. Hasn't worked either. 

Also now I can't connect to the router even with a cable 

Any ideas? 

Hi Petelon,

Thank you for the reply.

Please confirm if you have tried updating the driver mentioned below:

http://dell.to/Wb8CT9

Thanks & Regards
Manshu S
#iworkfordell

Problem now solved.

I had to uninstall the driver first, I then windows scan for new hardware and the wireless adapter was now found.

Finally I updated the driver to the latest version

Thanks

PH

Hi Petelon,

Thank you for the reply.

I am glad to know that it has been fixed.

Thanks & Regards
Manshu S
#iworkfordell

sir i had the same problem above. My laptop is Dell Studio 1537. i update the BIOS from A06 to A11. after restart my wireless card cannot scan wifi signal.. although all device drivers in my manager are all installed.. help me pls.. i think i dont update my bios to A11 so i dont have this current problem..