Kickasskanuck
1 Copper

Wifi disconnecting after updating to win 8.1

Hello everyone, 

My brother just recently updated to windows 8.1, and now he constantly disconnects from his home wifi when playing online games. He never had this problem on windows 8. The signal may come back in a minute or 2, or if he manually clicks reconnect. He has a windows 8.1 alienware 18 laptop purchased in april, with a broadcom network adapter 802.11ac and a DPC3825 Cisco router.  We’ve updated the drivers already. Have other clients here came across this same problem? It appears rather frequently in google searches, but I haven’t actually seen a fix. Has anyone been able to fix it?

Thanks

Tags (1)
0 Kudos
1 Reply
7- Thorium

RE: Wifi disconnecting after updating to win 8.1

Kickasskanuck,

Try reading...

Windows 8 may not be able to connect to some Cisco routers

Rick

#DellRockstar

What is a Dell Service Tag and how do I locate it? 

Original poster, If you have solved your problem, can you please mark the correct thread(s) with your solution. Thanks 

Welcome to Dell Community!

#DellWorld 2012

#DellWorld 2015

#DellEMCWorld 2016

#MicrosoftMVP - Windows Expert-Consumer April 1, 2012 to March 31, 2015

0 Kudos