Ajaaykannan
1 Copper

Wifi is connecting but not getting the internet connection

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I have Inspiron 14R using it for more than 1 year, from yesterday im not getting the internet connection but it detects my Wifi connection.

Wifi router has been resetted and turned off, but it doesnt connect. Wifi is connecting in my mobile but its not connecting to my laptop.

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DELL-Priyanka_S
3 Cadmium

Re: Wifi is connecting but not getting the internet connection

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duplicate post

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Moderator
Moderator

Re: Wifi is connecting but not getting the internet connection

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Ajaaykannan,

 

Try reading...

Software Updates Causes Wireless Connectivity Issue Or Unable to Connect to Internet

If the article does not help solve the problem, Can you run Finding System Information REMOVE YOUR PRODUCT ID, if using XP, run an ipconfig /all log and post it back here.

Also include the virus program and firewall you're using.

 

 

Rick

#DellRockstar

What is a Dell Service Tag and how do I locate it? 

Original poster, If you have solved your problem, can you please mark the correct thread(s) with your solution. Thanks 

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Ajaaykannan
1 Copper

Re: Wifi is connecting but not getting the internet connection

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Thanks Rick, it worked after Mcafee virtual scan.

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JimJames63
1 Copper

Re: Wifi is connecting but not getting the internet connection

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I had a similar problem on XPS15 laptop.

For me all networks, WiFi and cable had no internet and no netbios over TCP/IP. When I tried to change the adapter settings for TCP/IPv4 i got a weird error message to say adapter card must be installed first.

I removed McAfee ages ago, using Sophos AV instead. So in my case the problem must be caused by windows 7 or other driver updates.

I rebooted in Safe Mode then ran Windows Restore back to the end of July 2012.  The problem went away immediately.

Now Windows has updated automatically and the problem has not recurred. Fingers crossed...