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Windows 10 Driver issue with my Dell Wireless card
First of all, let me start this by mentioning my laptop model : It's an Inspiron 15 3543
I upgraded to Win10 from Win8.1 and then performed a Clean Installation of Win10 to get rid of bloat and conflicts from the previous installation.
I downloaded and installed all of the drivers from this page :www.dell.com/.../drivers
All of them installed normally and worked except the Wifi + BT driver ( Dell Wireless 1705 802.11b/g/n, Bluetooth4.0+HS Driver )
The installer begins as normal, then the green progress bar reaches the end and the program shuts down, and I'm told that the package failed to install correctly.
I should mention though that the standalone BT driver works just fine, and it installs ( Dell Wireless 1704 Bluetooth Driver )
Windows has installed some generic Broadcomm drivers for the WiFi adapter from 2013, and if I uninstall them they just pop up in the Device Manager again. This wouldn't be a problem if the generic drivers weren't so bad. I lose connectivity almost every 5 minutes.
This is the Hardware ID for the WiFi adapter :
PCI\VEN_14E4&DEV_4365&SUBSYS_00161028&REV_01
PCI\VEN_14E4&DEV_4365&SUBSYS_00161028
PCI\VEN_14E4&DEV_4365&CC_028000
PCI\VEN_14E4&DEV_4365&CC_0280
I seriously can't get my head around this issue... Any help is appreciated
Nikhil111
4 Posts
0
August 10th, 2015 10:00
exactly my problem but i have inspiron 15 n5010 with dw1501 wireless half mini card network adapter
donno what to do :(
Philip_Yip
7 Technologist
7 Technologist
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16K Posts
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August 12th, 2015 00:00
You are posting hardware IDs for the Dell Wireless (Broadcom Card) and trying to install Drivers for the Dell Wireless Atheros (Card).
Use the correct drivers here:
http://downloads.dell.com/FOLDER03115347M/1/XPS-8700_Network_Driver_4JJ9G_WN32_7.35.267.0_A00.EXE
http://downloads.dell.com/FOLDER03127664M/1/XPS-8700_Communications_Driver_6Y42Y_WN32_12.0.1.587_A00.EXE
PCI\VEN_14E4&DEV_4365&SUBSYS_00161028
Aythan1221
3 Posts
0
August 14th, 2015 13:00
Thanks for the help, but I tried those and they prevent the computer from booting when installed. Booted in Safe Mode just fine, uninstalled them and my computer worked again. Fed up with Windows10 so I downgraded to 8.1 (using your guides :D )
Windows 10 is too buggy right now, I might consider coming back when it's not such a mess.
eakfest
3 Posts
0
August 17th, 2016 06:00
Did anyone ever find a solution for this problem? My problems started before microsoft decided to force windows 10 down my throat and download it while I wasn't looking. First, the wifi would just drop randomly, other times it wouldn't find my wifi. I would have to run a troubleshooting task each time I turned on my computer just to find my wifi and then boom... just stopped working all together.
I saw someone suggest downloading the 1705 driver for windows 10 which I don't understand why my computer would say all drivers are up to date if there was an updated driver out there... but anyway.... I removed 1704 and then attempted to install 1705 and had the same problems you did.
I have been incredibly unhappy with this machine from day one, to be honest.
Aythan1221
3 Posts
0
August 18th, 2016 07:00
New drivers have been released since (check the Dell Drivers page, NOT Windows Update)
...But they never worked properly for me. The problems I faced are exactly what you are describing and they continued until my WiFi chip died.
Using an external WiFi USB dongle now :/
Jonas200
97 Posts
0
August 20th, 2016 08:00
I have a completely different system but have a Dell wireless card +BT and have been using Win10
I have experienced the same problems, but I found the problem is that Dell have not been really careful with their Bluetooth drivers for Win10.
For starters, there isn't even a Win10 driver by Dell for my system, so I was forced to download couple versions including the Win8 drivers until I found a random one on a non-Dell website which stablised the problem.