I have just purchased an Inspirion 580 to replace my 8 year old Dimension 8200. I can not locate e-mail software. Dell will not help me with this unless I pay more $$$. I am getting some instructions about something callde "windows live", but I can't get that to work either. Have I just bought a computer that does not do e-mail? This is the message:
Unable to send or receive messages for the Scarknives (Rick) account. Windows Live Mail couldn't log on to the e-mail server using secure password authentication. Contact your e-mail provider and verify that it supports secure password authentication. To change this logon setting, in the folder list, right-click on the account name, and then click Properties on the shortcut menu. In the Properties dialog, click the Servers tab, and then under Incoming Mail Server, select a logon option.
Server Error: 0x800CCC90
Server Response: -ERR An authentication mechanism MUST be entered
Windows Live Mail Error ID: 0x800CCC18
My provider tells me that I have this secure password authentication, and the box indicated in the message is checked. I am just a user, not a tech. Can anyone help? Is this a quick fix? Thanks so much
Without mposdting your email address, can you tell me the last past of your email address, like aol.com, hotmail.com, comcast.net, etc...
I found THIS ARTICLE but it's not really clear. I was hoping that if I knew your Internet Service Provider, I could fine the proper settings for you. I think it is a setting issue. It could have to do with your virus program, also, if you could provide that.
Original poster, If you have solved your problem, can you please mark the correct thread(s) with your solution. Thanks
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