I am having issues with Dell Latitude E6230 WIFI connection at home. I am able to connect to it when I am at work.
I can see my network with full strength as one of the available networks, but I can only connect to it when I am a feet away. If I move 5 or 6 feet, it connection stays on between 15 to 1 hour then it will drop and the only way to connect to it again would be to place my computer 1 feet away.
My other devices, including a non Dell laptop, can connect to the network without any issues.
This issue started to happen about 1 month ago, prior to that the connection was fine.
Troubleshooting Steps Taken (without luck):
Any help or suggestion to resolve this issue would be appreciated.
Solved! Go to Solution.
My issue is now resolved. I had my IT team open up the laptop and discovered one of the wireless card connection was loose. It is working fine once it was put back into place.
Thanks for all your help.
You may try changing the Wireless card settings and check if that makes any difference. Here are the steps:
Also, you may refer to the link http://dell.to/ZB3Wdk for resolving connection issues on your Wi-Fi Network. Hope this helps.
Please reply if you have any further questions.
Thank you for sharing the information. Please try and operate the system in Safe Mode with Networking and check if the issue is still there. Here are the steps:
Please reply with the results, will take it further from there.
Saharsh - It looks like I am able to connect to the network in safe mode without being 1 feet away from my router. What are my next steps?
It appears that the connection is stable in Safe Mode with Networking, I recommend that you disable the security software or firewall temporarily and try using the wireless connection. Check if it makes any difference. Please reply with the results.
Saharsh - I will need to get back to you next week on this one. I don't have administrator rights on laptop to disable Microsoft Forefront. I'll need assistance from my IT team.
I have uninstalled Microsoft Forefront off my laptop, but I still can't connect.
I am actually trying to connect to a public WiFi network right now (at a hotel). Interestingly, I am not able to connect to it either via safe mode. My co-workers are able to connect to the WiFi network here and so are my other WiFi devices.
Any other ideas?
Thank you for sharing the information. Please share exact description of error appearing when you are trying to connect to a public network. Also, is it not detecting the network at all or it is detecting it but not connecting to it.
Please reply with the information.