Wireless Network Adapter Not Present Inspiron 15 3521

soorojit,

Your system is under warranty, Contact Dell Technical Support

Rick

Dear Friend,

i was also suffering form the same problem but this has been resolved now, so i am sharing here the steps that need to be followed to connect wi fi with your system:

1. go to www.dell.co.in

2. go from support option to for home option

3. enter your service tag no. and submit it

4. then click on get drivers & download and select all drivers

5. from the list of drivers catgory , select network

6. therafter select the download file option

7. the click on first option - Update Package for Microsoft® Windows®-Network_Driver_W9F25_WN_12.0.0.7850_A04.EXE

8. download and run the file

9. just restart your system

10. press Fn+F2 key simultaneously , the wifi icon will be shown there

11. just give the service key (password) and use the wifi connection

Oh YAY.  I see this is a known issue.  I need that right now like I need rabies. 

Same problem as everyone else more or less - I bought a new Inspiron 3521 with Win8, hated it, put Linux Mint on instead & it worked fine.  BUT now that I need to use this laptop for business I need it to be on Windows, so I bought Win 7 64-bit HP and installed it, but it's not finding drivers for the Ethernet controller, Network controller, PCI Simple Communications Controller, SM Bus Controller, USB Controller, or USB2.0-CRW.  I also think, but can't prove, that it needs a different video driver, since the video is very fuzzy compared to what it looked like in Mint.

Anyway, I can't connect this laptop to the internet in any way shape or form in order to d/l the drivers, even IF I could find all of them, which I can't, since the FTP page linked to at the top of the thread is now dead.

Can anyone help?  I am FREAKING b/c I have an important business trip coming up at the end of the week and I *must* have a functioning laptop that isn't running the useless Windows 8!

ANY help or advice would be much appreciated!

Provide the hardware IDs so I can identify the hardware variants such as the wireless card:

http://dellwindowsreinstallationguide.com/downloading-drivers-checking-hardware-ids-and-downloading-and-installing-dell-system-drivers-in-the-correct-order/checking-hardware-ids-in-the-device-manager/

After getting these I can make up a driver set for you in the correct install order.

Were you ever able to solve this?  Having the same problem, spent all night trying to fix it with the same exact scenario as yours.  Nothing but problems with this laptop since a few months after we bought it.  Had to wipe it clean, reinstall Windows 8 and now no drivers.  Installation fails, exactly as yours.  Hard lined it into the router.

Thank you -

All I got from Dell Support was "pay us and we will fix it.".  So I wrote a personal letter by regular mail to Michael Dell.  So then they hooked up remotely and fixed it for free.  It took them a long time.  Apparently this model had a different board than what Dell support has listed.  That is why the recommended driver did not work.  Since the wireless part of the computer was different from what was listed, it would never work.  The tech finally figured out what wireless device was in the laptop and loaded the correct driver.  Looking back on it, when I got this refurbished computer, the proper quality control checks were not done properly.  The problem should have been revealed before shipping.

Hello, I am having this same issue for 3 days now with no help from dell support, could you please help me??

The wireless/bluetooth card is bad.  Two things we had to do to our daughter's laptop, after a year of the most frustrating attempts to update, reinstall, yodda yodda yodda - added 2 GB of memory and replaced the wireless/bluethooth card ($30).  EASY.  I installed it myself - there is a youtube video online (apparently problem enough for someone to create a youtube video).

The laptop has been nothing but problems since we bought it and we too tried to get it fixed under warranty but Dell was worthless.  No service.  We went through everything and then suddenly thought - perhaps the card is bad.  Yes.  Simple.

Ho do I update my driver without being online? It says Problem with the driverdriver for the wireless adaptor

"I reinstalled Windows 8(64 bit), but I realized that I was unable to detect any wireless connection; the installation process bypassed the Wireless set up screen. When I clicked on the wifi icon, it stated no connection was available. I am only able to get internet access by connecting directly to the router. I went into device manager and found that there was no wireless adapter under the Network Adapter tab. I went to the dell website to download any available wireless drivers for windows 8. I downloaded and tried all of them, but the problem sill remains unresolved"     

I am having the same problem I have loaded drivers but no luck .  do I need anything other than the  wireless card driver as there is no wireless device detected .  service tag is <ADMIN NOTE: Service tag removed per privacy policy>    help please

<ADMIN NOTE: Service tag removed per privacy policy>

When you upgrade/reinstall/install an operating system, the drivers need installed in the correct order.

How to Download and Install Drivers in the Correct Order

Rick

why would you wish that this post be private?  I am having the same problems I can not connect to the internet can't kow if this is virus