Wireless network is not working on My Dell Inspiron 15R 5520

virajnimbalkar,

When you installed the operating system, did you install the Dell System Software(if applicable) and the chipset drivers first? If not, the rest of the drivers will fail to install. How to Download and Install Drivers in the Correct Order

Start with the Dell System Software and the chipset drivers and follow the list.

Rick

Hi,

Thanks for reply,

I installed windows 8 long back last year feb 13 , Now i have windows 8.1 64 bit clean installation.

i manually downloaded driver and installed. On Driver download page there are 3 network driver.

one is for Ethernet card other 2 are wireless(i am confused which one to use) .

But still it is not working.

How can i follow your given URL link steps when i have already installed drivers.

its so irritating i am thinking to downgrade back to win 7.

some process on windows 8 hangs the never ends until you restart. i think process stuck  in dead state or zombie state. i am using process hacker to kill but unable yo do that.

Here is my system details.

Host Name: SAHAYADRI
OS Name: Microsoft Windows 8.1 Pro
OS Version: 6.3.9600 N/A Build 9600
OS Manufacturer: Microsoft Corporation
OS Configuration: Standalone Workstation
OS Build Type: Multiprocessor Free
Registered Owner:
Registered Organization:
Product ID: 7
Original Install Date: 29-10-2013, 02:33:35 AM
System Boot Time: 26-02-2014, 08:01:17 PM
System Manufacturer: Dell Inc.
System Model: Inspiron 5520
System Type: x64-based PC
Processor(s): 1 Processor(s) Installed.
[01]: Intel64 Family 6 Model 58 Stepping 9 GenuineIn
el ~2501 Mhz
BIOS Version: Dell Inc. A14, 13-05-2013
Windows Directory: C:\WINDOWS
System Directory: C:\WINDOWS\system32
Boot Device: \Device\HarddiskVolume2
System Locale: 4009
Input Locale: 00004009
Time Zone: (UTC+05:30) Chennai, Kolkata, Mumbai, New Delhi
Total Physical Memory: 3,971 MB
Available Physical Memory: 1,117 MB
Virtual Memory: Max Size: 4,675 MB
Virtual Memory: Available: 1,207 MB
Virtual Memory: In Use: 3,468 MB
Page File Location(s): C:\pagefile.sys
Domain: WORKGROUP
Logon Server: \\SAHAYADRI
Hotfix(s): 45 Hotfix(s) Installed.
[01]: KB2899189_Microsoft-Windows-CameraCodec-Packag

[02]: KB2843630
[03]: KB2862152
[04]: KB2868626
[05]: KB2876331
[06]: KB2883200
[07]: KB2884846
[08]: KB2887595
[09]: KB2889543
[10]: KB2892074
[11]: KB2893294
[12]: KB2893984
[13]: KB2894029
[14]: KB2894179
[15]: KB2898514
[16]: KB2898785
[17]: KB2898868
[18]: KB2898871
[19]: KB2900986
[20]: KB2901101
[21]: KB2901125
[22]: KB2901128
[23]: KB2902892
[24]: KB2903939
[25]: KB2904266
[26]: KB2904440
[27]: KB2907997
[28]: KB2908174
[29]: KB2908816
[30]: KB2909210
[31]: KB2909569
[32]: KB2909921
[33]: KB2911106
[34]: KB2911134
[35]: KB2912390
[36]: KB2913152
[37]: KB2913270
[38]: KB2913320
[39]: KB2916036
[40]: KB2916626
[41]: KB2917929
[42]: KB2917993
[43]: KB2923300
[44]: KB2923528
[45]: KB2923768
Network Card(s): 3 NIC(s) Installed.
[01]: Realtek PCIe FE Family Controller
Connection Name: Ethernet
Status: Media disconnected
[02]: Broadcom 802.11n Network Adapter
Connection Name: WiFi
DHCP Enabled: Yes
DHCP Server: N/A
IP address(es)
[03]: Bluetooth Device (Personal Area Network)
Connection Name: Bluetooth Network Connection
Status: Media disconnected
Hyper-V Requirements: VM Monitor Mode Extensions: Yes
Virtualization Enabled In Firmware: Yes
Second Level Address Translation: Yes
Data Execution Prevention Available: Yes

virajnimbalkar,

Download and install in this order....

Intel HM77 Chipset Driver

Intel Management Engine Interface Driver

Realtek Card Reader Driver

Then download and install...

Realtek RTL8105E/RTL8111E Ethernet Controller Driver

Go to Dell Warranty Status enter your service tag, click on original configuration. Look and see which wireless adapter is installed. Then go to Drivers & Downloads enter your service tag, select your operating system, under network, download and install the drivers for your wireless adapter.

Then download and install Dell Quickset Application

Places to look to see if your Connection is enabled

Rick

HI,

I just want to know what is difference between these two dirivers

1) Dell Wireless 1704 WLAN 802.11b/g/n (2.4GHz), Bluetooth v4.0+HS Driver 

2) Dell Wireless1703 802.11 b/g/n, BT4.0 + HS Driver Dell Wireless1901 802.11a/b/g/n (2.4GHz and 5GHz), Bluetooth v4.0+HS Driver 

Here is my original configuration,

 [View:~/cfs-file.ashx/__key/communityserver-discussions-components-files/3324/My-System-Original-Configuration.txt:0:0]

In this , i found  they are using 1704, But another thing i found is that this hradware NVIDIA(R) GeForce(R) GT 620M 1GB - For CN Win7. which is not present.

instead of this on my machine i have AMD hardware...what is this ?