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Cassondra
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XPS 8700, Unable to connect after computer reset

Hello, I reseted my desktop to factory but am unable to connect to internet on wired or wireless neither of them work. It says I have internet and I know it works because laptop(i am using now) and ps4 is connected to it also and they both connect just fine. I have tried all the ipconfig and netsh for command that didn't work. I have tried just about everything I could find but still not working. Any help at all would be great. I read that there is a certain order to downloading drivers? what should I do if I didn't do it the right way.

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