Highlighted
nazmul1413
1 Copper

bluetooth incompatibility

Jump to solution

hi dell-sourabh A,

  i am using windows8 pro x84 in my dell vostro 1450 laptop. my bluetooth is not working. i have also tried to install driver in compatibility mode. bt still not working. here some snapshot of my problem..

my device manager..

my driver shows this msg when i try to install....

and when i try to install Inst.exe then it shows this msg....

so plz help me to get rid of this...

0 Kudos
1 Solution

Accepted Solutions

Re: bluetooth incompatibility

Jump to solution

Hi  nazmul1413,

Thank you for sending me the friend request. I have accepted it.

I am sending you a private message. Click on 'Inbox' to respond to the message and provide system’s 'Service Tag' so I may access your system records and help you with the 'Bluetooth Driver'. You could also click on Start Conversation to send a private message.

Different 'Bluetooth Cards' are shipped with 'Vostro 1450'. Your system's 'Service Tag' will help me to determine the card that was shipped with your system; and hence suggest pertinent drivers for installation.

Do reply if you have any further questions. I would be glad to assist.

Thanks & Regards,
Saurabh A
#iworkfordell
To know more about Dell’s products, services and drivers & downloads, click Here. For helpful Dell Support Videos, you may click Here

0 Kudos
2 Replies

Re: bluetooth incompatibility

Jump to solution

Hi  nazmul1413,

Thank you for sending me the friend request. I have accepted it.

I am sending you a private message. Click on 'Inbox' to respond to the message and provide system’s 'Service Tag' so I may access your system records and help you with the 'Bluetooth Driver'. You could also click on Start Conversation to send a private message.

Different 'Bluetooth Cards' are shipped with 'Vostro 1450'. Your system's 'Service Tag' will help me to determine the card that was shipped with your system; and hence suggest pertinent drivers for installation.

Do reply if you have any further questions. I would be glad to assist.

Thanks & Regards,
Saurabh A
#iworkfordell
To know more about Dell’s products, services and drivers & downloads, click Here. For helpful Dell Support Videos, you may click Here

0 Kudos

Re: bluetooth incompatibility

Jump to solution

Hi  nazmul1413,

Thank you for the response.

Your laptop was shipped with 'Dell Wireless 1702 combo-adapter'; you may installing the apt driver using the following link: http://dell.to/XCYLV0

This driver is tested with 'Windows 8 32/64 bit version' and may work for you. Do reply if you have any further questions; would be glad to assist.

Thanks & Regards,
Saurabh A
#iworkfordell
To know more about Dell’s products, services and drivers & downloads, click Here. For helpful Dell Support Videos, you may click Here

0 Kudos