maddie1946
2 Bronze

Re: can't connect to the internet update!

I just tried what you said, and it didn't work.
It came up saying "the following command was not found" int ip resetlog.txt
 
I tried it again and the same thing, I did notice that the word "netsh" was not in the message that was coming up, if that means anything??
 
Is there anything else I can try?
Thanks, Maddie
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bheisey
2 Iron

Re: can't connect to the internet update!

After cmd, at the command prompt type: netsh /?
You should get a help list for netsh
If so, type this to do the reset:  netsh interface ip reset
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maddie1946
2 Bronze

Re: can't connect to the internet update!

Good Morning bheisey,
This has got me so baffled...I have been up all night trying different things. Did a search on this matter and found out a lot of people have had this problem. Most of them got it fixed by one of the methods you have giving me or by downloading a winsock fix. No luck with me and my problem.
I will try netsh interface ip reset
Wish me luck!
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maddie1946
2 Bronze

Re: can't connect to the internet update!

I tried doing what you said, but I got confused!Smiley Sad
I brought up the list for netsh/? and I typed in netsh interface ip reset...it didn't recognize the command!
i didn't know what to do next. I typed in resetlog, and got this.
 
 
reset   SYSTEM\CurrentControlSet\Services\Dhcp\Parameters\Options\15\RegLocation
            old REG_MULTI_SZ =
                SYSTEM\CurrentControlSet\Services\Tcpip\Parameters\Interfaces\?\DhcpDomain
                SYSTEM\CurrentControlSet\Services\TcpIp\Parameters\DhcpDomain
reset   SYSTEM\CurrentControlSet\Services\Netbt\Parameters\Interfaces\Tcpip_{8ED4575E-C8BD-4DD6-854E-99B212DDE204}\NameServerList
            old REG_MULTI_SZ =
                <empty>
added   SYSTEM\CurrentControlSet\Services\Netbt\Parameters\Interfaces\Tcpip_{8ED4575E-C8BD-4DD6-854E-99B212DDE204}\NetbiosOptions
added   SYSTEM\CurrentControlSet\Services\Netbt\Parameters\Interfaces\Tcpip_{8F14E1C8-243D-49A0-88A9-8D993F4A953C}\NetbiosOptions
reset   SYSTEM\CurrentControlSet\Services\Netbt\Parameters\Interfaces\Tcpip_{BB299CB8-E6F0-45A7-823E-209746A793FE}\NameServerList
            old REG_MULTI_SZ =
                <empty>
added   SYSTEM\CurrentControlSet\Services\Netbt\Parameters\Interfaces\Tcpip_{BB299CB8-E6F0-45A7-823E-209746A793FE}\NetbiosOptions
added   SYSTEM\CurrentControlSet\Services\Netbt\Parameters\Interfaces\Tcpip_{CE113FC6-4E4E-4F95-94D2-72EE614D15B7}\NetbiosOptions
deleted SYSTEM\CurrentControlSet\Services\Netbt\Parameters\EnableLmhosts
deleted SYSTEM\CurrentControlSet\Services\Tcpip\Parameters\Interfaces\{8ED4575E-C8BD-4DD6-854E-99B212DDE204}\NameServer
deleted SYSTEM\CurrentControlSet\Services\Tcpip\Parameters\Interfaces\{BB299CB8-E6F0-45A7-823E-209746A793FE}\NameServer
added   SYSTEM\CurrentControlSet\Services\Tcpip\Parameters\Interfaces\{D4398374-2974-40CA-BAFA-14B5A903EC74}\DisableDynamicUpdate
deleted SYSTEM\CurrentControlSet\Services\Tcpip\Parameters\Interfaces\{D4398374-2974-40CA-BAFA-14B5A903EC74}\IpAutoconfigurationAddress
deleted SYSTEM\CurrentControlSet\Services\Tcpip\Parameters\Interfaces\{D4398374-2974-40CA-BAFA-14B5A903EC74}\IpAutoconfigurationMask
deleted SYSTEM\CurrentControlSet\Services\Tcpip\Parameters\Interfaces\{D4398374-2974-40CA-BAFA-14B5A903EC74}\IpAutoconfigurationSeed
reset   SYSTEM\CurrentControlSet\Services\Tcpip\Parameters\Interfaces\{D4398374-2974-40CA-BAFA-14B5A903EC74}\RawIpAllowedProtocols
            old REG_MULTI_SZ =
                0
reset   SYSTEM\CurrentControlSet\Services\Tcpip\Parameters\Interfaces\{D4398374-2974-40CA-BAFA-14B5A903EC74}\TcpAllowedPorts
            old REG_MULTI_SZ =
                0
reset   SYSTEM\CurrentControlSet\Services\Tcpip\Parameters\Interfaces\{D4398374-2974-40CA-BAFA-14B5A903EC74}\UdpAllowedPorts
            old REG_MULTI_SZ =
                0
added   SYSTEM\CurrentControlSet\Services\Tcpip\Parameters\Interfaces\{D8857CD7-C2BF-4F99-887A-6C3B7EC1C322}\AddressType
added   SYSTEM\CurrentControlSet\Services\Tcpip\Parameters\Interfaces\{D8857CD7-C2BF-4F99-887A-6C3B7EC1C322}\DisableDynamicUpdate
reset   SYSTEM\CurrentControlSet\Services\Tcpip\Parameters\Interfaces\{D8857CD7-C2BF-4F99-887A-6C3B7EC1C322}\RawIpAllowedProtocols
            old REG_MULTI_SZ =
                0
reset   SYSTEM\CurrentControlSet\Services\Tcpip\Parameters\Interfaces\{D8857CD7-C2BF-4F99-887A-6C3B7EC1C322}\TcpAllowedPorts
            old REG_MULTI_SZ =
                0
reset   SYSTEM\CurrentControlSet\Services\Tcpip\Parameters\Interfaces\{D8857CD7-C2BF-4F99-887A-6C3B7EC1C322}\UdpAllowedPorts
            old REG_MULTI_SZ =
                0
added   SYSTEM\CurrentControlSet\Services\Tcpip\Parameters\Interfaces\{F3A59D31-16CE-428B-B0CF-93348BA0E760}\AddressType
added   SYSTEM\CurrentControlSet\Services\Tcpip\Parameters\Interfaces\{F3A59D31-16CE-428B-B0CF-93348BA0E760}\DisableDynamicUpdate
reset   SYSTEM\CurrentControlSet\Services\Tcpip\Parameters\Interfaces\{F3A59D31-16CE-428B-B0CF-93348BA0E760}\RawIpAllowedProtocols
            old REG_MULTI_SZ =
                0
reset   SYSTEM\CurrentControlSet\Services\Tcpip\Parameters\Interfaces\{F3A59D31-16CE-428B-B0CF-93348BA0E760}\TcpAllowedPorts
            old REG_MULTI_SZ =
                0
reset   SYSTEM\CurrentControlSet\Services\Tcpip\Parameters\Interfaces\{F3A59D31-16CE-428B-B0CF-93348BA0E760}\UdpAllowedPorts
            old REG_MULTI_SZ =
                0
deleted SYSTEM\CurrentControlSet\Services\Tcpip\Parameters\DontAddDefaultGatewayDefault
deleted SYSTEM\CurrentControlSet\Services\Tcpip\Parameters\EnableIcmpRedirect
deleted SYSTEM\CurrentControlSet\Services\Tcpip\Parameters\EnableSecurityFilters
deleted SYSTEM\CurrentControlSet\Services\Tcpip\Parameters\SearchList
deleted SYSTEM\CurrentControlSet\Services\Tcpip\Parameters\TcpMaxDataRetransmissions
deleted SYSTEM\CurrentControlSet\Services\Tcpip\Parameters\UseDomainNameDevolution
reset   Linkage\UpperBind for PCI\VEN_8086&DEV_1039&SUBSYS_01421028&REV_81\4&3B1CAF2B&0&40F0.  bad value was:
            REG_MULTI_SZ =
                PSched
reset   Linkage\UpperBind for ROOT\MS_NDISWANIP\0000.  bad value was:
            REG_MULTI_SZ =
                PSched
<completed>
 
Can you figure out anything from this?????
 
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Highlighted
bheisey
2 Iron

Re: can't connect to the internet update!

That reset is fine.
It could not find that command I gave you?? Interesting. 
I assumed you are running with XP?
 
Back to Run > Cmd: What does your "ipconfig /all" command give you now?
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maddie1946
2 Bronze

Re: can't connect to the internet update!

same as before....
My husband says "throw the  pc out the window":smileymad:
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bheisey
2 Iron

Re: can't connect to the internet update!

I know. When it comes to my own home equipment, I like to fix crazy stuff like this with a hammer.
 
Are others able to use your router to connect? I assume you're in the forum from another access point.
I am tempted to begin blaming the network interface adapter in your computer or the router.
 
Haven't seen any posts from other members. Any ideas guys?
 
 
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maddie1946
2 Bronze

Re: can't connect to the internet update!

I have 3 PC in my home. 2 wired and 1 wireless laptop. The wireless and my main PC access the Internet just fine!
This PC is my sons. He gave it to me to see if I can figure out the problem of connecting his PC to the Internet.
When I hook up my 3rd. wired PC it connects just fine! So I don't think it's the router.
It has to be something in his PC.
 
I was wondering my self why no one else has giving any ideas on the problem!
Your a doll for taking the time to try fixing my problem! A BIG THANKS!
 
I think I'm going to give it a rest for a while. I can't see the screen anymore!!! Very Tired!!
Maddie
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bheisey
2 Iron

Re: can't connect to the internet update!

When you are rested and ready to try again...here's something from Dell:
 
On the working computer, go to: support.dell.com
Select the Dimension product.
Again, select the Dimension, then select the 4550 from the lists given.
Click the Confirm
In the 'search for solution' enter: integrated nic
The search brings up one result. click that link.
For individual components selection pick: Integrated network adapters
Continue with the questions and see how far this self-help features gets you.
 
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maddie1946
2 Bronze

Re: can't connect to the internet update!

I'm BACK!!
 
Okay....I'm already stuck on one of the first steps:
Additional Information

The network card must be enabled in the BIOS of the system.

  1. Shut down the system.
  2. Once system is powered down, press the power button to restart the system.
  3. When the Dell screen appears, press <F2> to enter the BIOS.
  4. Locate the entry for the Ethernet/LAN card and ensure that this setting is enabled.
  5. Save changes and exit the BIOS.

There is no entry for the Ethernet/Lan card in BIOS

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