bheisey
2 Iron

Re: can't connect to the internet update!

If not found in BIOS, assume it is enabled. Continue on...
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maddie1946
2 Bronze

Re: can't connect to the internet update!

I did...I'll let you know what happens
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maddie1946
2 Bronze

Re: can't connect to the internet update!

I just got finished following the directions and still nothing!
I've had it with this PC. My son will have to back up what he needs and restore to original Windows.
 
I want to Thank You for all your help!
I noticed that you signed up in here just a few days ago...Your something else! No EXPERT that's been here for a long time has bothered to try to help me(Thanks Guys)
I'm sorry, all your hard work didn't pay off!  I appreciate all that you did for me'
 
Sincerely,
Maddie
 
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Highlighted
bheisey
2 Iron

Re: can't connect to the internet

Sorry I couldn't get to the meat of the problem. Some things are just hard to do long distance. Most problems are brought to me and dropped in my lap. I usually get to investigate these things up close and personal.
 
Maybe they should install OnStar in computers???
 
Good luck with the reload. Please post a final message here if that resolved the problem...
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7- Thorium

Re: can't connect to the internet update!

Not all problems are easily solved.  I've been watching the thread, to see if you come up with any information that might give a clue as to what is wrong.  Your problem is baffling.   I suggest you do a System Restore to a date before 6/13/07 and see if that fixes the problem.
 
Steve
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maddie1946
2 Bronze

Re: can't connect to the internet update!

Steve,
I followed 14 pages of instructions, from the support section, on Dell's website. That was one of the steps they had me do. I could only go back to the 17th. I don't know why I couldn't go back any further? And of course, it didn't fix anything...
I have been following direction for 3 days...and have done over 50 different things to try to correct this problem, to no avail! I guess some things just can't be fixed!! And this may be one of them! I HATE being defeated...but I give up!
Maddie
 
 


Message Edited by maddie1946 on 06-22-2007 04:39 AM
0 Kudos
7- Thorium

Re: can't connect to the internet update!

So did you try System Restore????????
 
Steve
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maddie1946
2 Bronze

Re: can't connect to the internet update!

Like I said in my previous message. I restored it back to the 17th! Couldn't go back any further.
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7- Thorium

Re: can't connect to the internet update!

It's hard to know exactly what you have or have not done, but have you tried uninstalling the network adapter completely, then reinstalling it?  To do this, first go to the following site and download the drivers for the network adapter:
 

<ADMIN NOTE: Broken link has been removed from this post by Dell>

 
Copy this file to a known location on the 4550 but don't run it yet. 
 
Now open Device Manager, expand the listing for Network Adapters, select the Broadcom Gigabit adapter and click on Uninstall.   Now reboot the computer.  If the "New Hardware Wizard" comes up, cancel it.  Then run the file the you just downloaded to reinstall the network adapter.  Let me know if this fixes the problem.  If not, run the ipconfig /all command again and post the results.
 
Steve
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maddie1946
2 Bronze

Re: can't connect to the internet update!

Steve,
 
I will try that latter on tonight when I don't have my grandchildren here. It's too hard to do anything when they're around.
Maddie
 
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