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Merynkaw
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cannot download WLAN card driver

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I had to install Windows Vista on Latitude E6410, than I followed order installation from here ftp://ftp.dell.com/Manuals/Common/latitude-e6230_Reference%20Guide_en-us.pdf. And I am still not able to install Dell Wireless WLAN 1397/1501/1520 Half MiniCard Driver - in the download section it is only update package? My notebook does not offer me WLAN connection only cable...

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Re: cannot download WLAN card driver

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Merynkaw,

 

Download and install in this exact order...

 

Dell System Software, v.6.5.0, A05

 

Intel Chipset Software Installation Utility, v.9.2.0.1030, A05

 

Intel AMT HECI, v.6.1.20.1059 PV, A04

 

Ricoh R5U24x Memory Card Reader

 

ST Microelectronics Free Fall Sensor Driver

 

Then download and install...

 

Intel 825xx Gigabit Platform LAN Network Device, v.11.6.92.0, A06

 

Go to Dell Warranty Status enter your service tag, click on original configuration. There it will be listed which wireles adapter you have installed. Then go to Drivers & Downloads enter your service tag, select your operating system and download and install the drivers for your wireles adapter.

 

Then download and install Dell ControlPoint System Application

 

 

Rick                                       

#DellRockstar

What is a Dell Service Tag and how do I locate it? 

Original poster, If you have solved your problem, can you please mark the correct thread(s) with your solution. Thanks 

Welcome to Dell Community!

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Re: cannot download WLAN card driver

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Merynkaw,

 

When you reinstalled the operating system, did you install the Dell System Software(if applicable) and the chipset drivers first? If not, the rest of the drivers will fail to install. How to Download and Install Drivers in the Correct Order

Start with the Dell System Software and the chipset drivers and follow the list.

 

 

Rick

#DellRockstar

What is a Dell Service Tag and how do I locate it? 

Original poster, If you have solved your problem, can you please mark the correct thread(s) with your solution. Thanks 

Welcome to Dell Community!

#DellWorld 2012

#DellWorld 2015

#DellEMCWorld 2016

#MicrosoftMVP - Windows Expert-Consumer April 1, 2012 to March 31, 2015

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Merynkaw
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Re: cannot download WLAN card driver

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I downloaded System Utilities first and then Intel AMT HECI, v.6.1.20.1059 PV, A04

(Driver) chipset

Should I try it again and reinstall Vista and than follow this steps? www.dell.com/.../ArticleView

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Re: cannot download WLAN card driver

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Merynkaw,

 

Vista 32-bit or 64-bit?

 

 

Rick

#DellRockstar

What is a Dell Service Tag and how do I locate it? 

Original poster, If you have solved your problem, can you please mark the correct thread(s) with your solution. Thanks 

Welcome to Dell Community!

#DellWorld 2012

#DellWorld 2015

#DellEMCWorld 2016

#MicrosoftMVP - Windows Expert-Consumer April 1, 2012 to March 31, 2015

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Merynkaw
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Re: cannot download WLAN card driver

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32

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Moderator
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Re: cannot download WLAN card driver

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Merynkaw,

 

Download and install in this exact order...

 

Dell System Software, v.6.5.0, A05

 

Intel Chipset Software Installation Utility, v.9.2.0.1030, A05

 

Intel AMT HECI, v.6.1.20.1059 PV, A04

 

Ricoh R5U24x Memory Card Reader

 

ST Microelectronics Free Fall Sensor Driver

 

Then download and install...

 

Intel 825xx Gigabit Platform LAN Network Device, v.11.6.92.0, A06

 

Go to Dell Warranty Status enter your service tag, click on original configuration. There it will be listed which wireles adapter you have installed. Then go to Drivers & Downloads enter your service tag, select your operating system and download and install the drivers for your wireles adapter.

 

Then download and install Dell ControlPoint System Application

 

 

Rick                                       

#DellRockstar

What is a Dell Service Tag and how do I locate it? 

Original poster, If you have solved your problem, can you please mark the correct thread(s) with your solution. Thanks 

Welcome to Dell Community!

#DellWorld 2012

#DellWorld 2015

#DellEMCWorld 2016

#MicrosoftMVP - Windows Expert-Consumer April 1, 2012 to March 31, 2015

Merynkaw
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Re: cannot download WLAN card driver

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Thank you, I will try it.. but do I have to uninstall the drivers I have already installed?

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Merynkaw
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Re: cannot download WLAN card driver

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I got lost with this

Go to Dell Warranty Status enter your service tag, click on original configuration. There it will be listed which wireles adapter you have installed. Then go to Drivers & Downloads enter your service tag, select your operating system and download and install the drivers for your wireles adapter.

I went to Dell Warranty Status and then to System configuration -> original configuration->there is "system summary" and "components" I cannot see anything about wireless adaptor..

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Merynkaw
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Re: cannot download WLAN card driver

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I am online! Thank you for your super help!

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Moderator
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Re: cannot download WLAN card driver

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Merynkaw,

 

Sorry for the delay, sleep.

 

You just install the drivers over what was there. The old drivers did not install properly because the Dell System Software and the chipset drivers were not installed first.

 

Glad you got everything sorted while I was sleeping.

 

Take care,

 

 

Rick

#DellRockstar

What is a Dell Service Tag and how do I locate it? 

Original poster, If you have solved your problem, can you please mark the correct thread(s) with your solution. Thanks 

Welcome to Dell Community!

#DellWorld 2012

#DellWorld 2015

#DellEMCWorld 2016

#MicrosoftMVP - Windows Expert-Consumer April 1, 2012 to March 31, 2015

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