Just Uninstall the Airplane mode switch software from your computer. This software is making all mess. I have done every effort even I had installed original software from DELL site even then this problem was existing so I tried uninstalling Airplane mode switch software all problems (Wifi, Bluetooth and other wireless issues) resolved.
Do it and you will experience the same. Other efforts are useless.
i also having the sm problem....der is no wifi adapter in my pc...i installed windows 8.1 pro..my laptop is dell inspiron 3541 ..which runs in amd a6 processor.....PLZZZZZZ HELP
Please help in doing Bluetooth setting, because in my case Bluetooth is not showing also according to above given image, then in that case what to do for making it active.
Please guide me on priority basis.
I am facing same problems. But when I Install Driver "1704" it say "Active Bluetooth Using Wireless Switch" .. And when I Installed your suggested Dell Driver "1705" It Turns On Airplane Mode and Wireless and Bluetooth switches turned off... all three switches (airplane, wifi , bluetooth ) appeared grey.. I have already Used "fn+ Wifi Logo key" (which is prtScr key on my Laptop).. But nothing Resolved..
I am Using Dell Inspiron 3542 using windows 8.1 (64 bit)