preckaldo1978
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inspiron 5567 wireless card ac3165

Hi, I have recently purchased a dell laptop and the wifi connection (intel AC3165) is unusable, I have downloaded the latest drivers (19.51.0.4 dated 28.3.2017) to no avail.  To get any kind of wifi connection I need to be within 5 ft of the router, all other devices in the home are working fine with the home wifi network it is just this laptop.  I am using the 2.4Ghz home wifi network, my OS is windows 10, does anyone have any advice or guidance that may help with this problem?

Thanks in advance.

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Moderator
Moderator

RE: inspiron 5567 wireless card ac3165

preckaldo1978,

Below are some links to Dell Knowledge Base Articles for resolving issues with your wifi.

How to Identify and Reduce Wireless Signal Interference

Connecting and Troubleshoot Internet Connectivity Issues on Your Dell Computer


Social Media Support
#IWork4Dell
To help us troubleshoot, send us via a private message: Dell PC or Monitor Service Tag number
Out of Warranty Support
Where do I find my Dell PC Service Tag or Express service code?
Where do I post SA (SupportAssist) issue/questions?
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