I own a Dell Inspirion 530s that has the Vista Premium package on it. I have a good connection to the internet and when I click on the blue E it comes right up. My computer on the other hand has never been able to recieve windows updates. When I click on microsoft help and want to get online help it gives me an eroor saying it has lost connection. Same thing when I go to dell support it says it has lost connection. But when you click on the blue E it comes right up....does anyone know what I can do to sync this thing up so I can recieve updates and be able to get the support I need?