caccij
1 Copper

network I have internet , But web pages and downloads arent connecting to it.

I have a inspiron 1545 running windows 7 home premium   .   I have IE 9 and google chrome. IE goes on line with no problems, google chrome says theres no internet connection.  I cant download from either of them, it says theres no internet connection.   i have a wireless router, a dell wireless 1397 wlan mini card.   when using the cards utility i get a message, the wireless router/ap for your net work is working. you will not be able to connect ton internet. although you ma haey be able to connect to your local network. contact your local administrator or installer for assistance.   I have internet, partially but i need to download real bad.  Any help id apopreciate it.   thankyou

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2 Replies

Re: network I have internet , But web pages and downloads arent connecting to it.

Hi caccij,

Good day and welcome to the community!

Thanks for reaching out to us and am sorry to hear about the trouble. Kindly update the the wireless drivers using this link http://dell.to/12QP7Pr. Let me know if this help. Glad to assist.

Thanks and Regards,

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Re: network I have internet , But web pages and downloads arent connecting to it.

Hi Hi caccij,

Doing a follow up. If further help is needed, just reach out to me anytime and I'm glad to assist.

Thanks and Regards,

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