silverdell
1 Copper

wired Ethernet on dell xps 17 L1702

Jump to solution
my laptop isn't recognising my Ethernet cable , just says cable not connected , im pretty sure a sudden electric storm damaged something , can I replace a part to solve it. It connects fine via wireless.
0 Kudos
1 Solution

Accepted Solutions
Highlighted

RE: wired Ethernet on dell xps 17 L1702

Jump to solution

Hi Silverdell,

Welcome to the Dell Community Forum.

You may try using a different ethernet cable. Part that you may have to replace would be the motherboard or may try using a USB Ethernet Adapter.

Do let me know if you have further queries.

Thanks and Regards,
Geoffrey Rozario
Dell Social Media and Community Professional
Order Status : http://dell.to/1fgKSTr
Download Drivers : http://dell.to/1hcxG98

3 Replies
Highlighted

RE: wired Ethernet on dell xps 17 L1702

Jump to solution

Hi Silverdell,

Welcome to the Dell Community Forum.

You may try using a different ethernet cable. Part that you may have to replace would be the motherboard or may try using a USB Ethernet Adapter.

Do let me know if you have further queries.

Thanks and Regards,
Geoffrey Rozario
Dell Social Media and Community Professional
Order Status : http://dell.to/1fgKSTr
Download Drivers : http://dell.to/1hcxG98

silverdell
1 Copper

RE: wired Ethernet on dell xps 17 L1702

Jump to solution

Thanks for the reply ..think its time it got re-cycled , not worth a new motherboard .

0 Kudos

RE: wired Ethernet on dell xps 17 L1702

Jump to solution

Hi SILVERDELL,

You may use your wireless.

Do let me know if you have further queries.

Thanks and Regards,
Geoffrey Rozario
Dell Social Media and Community Professional
Order Status : http://dell.to/1fgKSTr
Download Drivers : http://dell.to/1hcxG98

0 Kudos