1 Copper

Banned without even posting yet

Hi, 

This is my first post. I signed in last week after getting my Dell laptop. Today I went in to hopefully read and browse the forums but I get a message saying I'm banned from the site. I don't understand how this happened as I haven't even done anything yet. I'm using my phone now to post this as I was surprised when I accessed the forum through my phone I can enter. Laptop still doesn't allow me and still gives the same message that I'm banned. Any help on this, guys?

5 Replies
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1 Copper

Re: Banned without even posting yet

Check it on someone else system, if it works then there is issue 

- I'm not expert just giving advice

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1 Copper

Re: Banned without even posting yet

Thanks for the suggestion. I'll bring my laptop over the weekend somewhere and try on a different WiFi and also use someone else's laptop for comparison

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Moderator
Moderator

Re: Banned without even posting yet

 

I am looking at your user page now. Your Forum user account is not banned. Go to the laptop. Open the browser that you used to log into the Forum. Delete all browser history, delete personal settings, delete all cached, reset the browser to Defaults. Close the browser when done. Then re-open it and try to log into the Forum.


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1 Copper

Re: Banned without even posting yet

Hi Chris,

I did as you mentioned. Here's what happened. I took screenshots just in case.I got in and signed in as you can see on the upper rightI got in and signed in as you can see on the upper right

 

Here's your reply to my post. Still signed inHere's your reply to my post. Still signed in

 

Clicked reply then there it isClicked reply then there it is

 

 

I'm on my phone again using data so I can show what transpired on my laptop

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Moderator
Moderator

Re: Banned without even posting yet

 

OK. Email sent to the Forum software team.