A friend suggested that I made this post more readable.
I am having difficulties with obtaining information about the status of an order. Below is a timeline of my attempts at resolving this issue. Any and all suggestion are greatly appreciated.
I too ordered an XPS 8500 on June 26. Original est delivery on July 3
July 5: e-mail confirmation est delivery
July 10: new confirmation email est del
July 13: new confirmation est deliv.
July 18: new confirmation est deliv.
July 24: latest est deliv
The order was cancelled by Dell twice and new purchase ID's given. I suppose to hide the many delays? I wish they would just be up front and honest about the delays. If they are slammed and behind or waiting for parts I would understand. The current tactics are just frustrating. This will be the 6th Dell for my household and I've always been happy with Dell. This latest string of no explanation delays is rather frustrating.