BillGrimmer
1 Copper

Dell doesn't Deliver

I have attempted to purchase from Dell for the past year and a half and in that time I have had only one order filled with out complications. Yesterday I had another order CANCELED by Dell.

I had to purchase computers for my business from another company last year and replaced my home system also; this is the first time I have bought a non-Dell computer in years. All because Dell can't seem to get an order filled. I am in the market for some laptops also but once again Dell can't get the order filled and so I am going somewhere else.

I just tried to purchase a camera from them and once again ... the order can't be filled and was canceled (for the second time).

 

I would like to know why it is Dell can't seem to get my orders filled? And what happened to customer service? Do you guys even remember what that is?

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Community Manager
Community Manager

Re: Dell doesn't Deliver

Hi Bill,

Sorry you are having difficulties receiving your orders. 

I may be able to assist, please contact me via Private Conversation by clicking on "contact" below, then "start a private conversation with Dell-Robert P" and I'll see what I can do.   Thanks.

Regards,

Robert

 


Dell-Robert P
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