Last week automatic Win 10 update scrambled various operations, Microsoft said its due to defective hardware? Alienware checked and updated everything I didn't, still not working, they said its an OS update problem. How do I check the problem everyone blames on someone else?
Let us know the model of your Alienware. Press [Windows] and [ r ] and then type in msinfo32 and press [Enter]. Let us know the OS Name, OS version, System Model, BIOS version, SMBIOS version, BIOS Mode and Secure Boot State.
Then power down your Alienware. When powering up press [F12] and run preboot diagnostics with any extended tests.
Dr Philip Yip Tech Enthusiast and Author of the Unofficial Dell Windows Reinstallation Guide