Unsolved
This post is more than 5 years old
1 Message
0
5526
I am NEVER buying Dell Again!!
I bought the Dell XPS 17 for over $2000. Only to spend another $500+ on phone calls not to mention miss work and have to be on the phone for 2 weeks with customer service. It is extremely frustrating to have to explain the same thing over and over for days. day after day. have a technician come to my house and exchange some hard-wear. have to reinstall the operating system, purchase backup devise to back up my data. Problem with my mouse only got worse. At least before I contacted customer service the pointer arrow would only jump down to the right bottom part of my screen.now it jumps all over the place. I want my Money back!!!!!!!!!!
Anonymous
5 Practitioner
5 Practitioner
•
274.2K Posts
0
October 1st, 2012 09:00
I am sorry you are having difficulty with your system. I may be able to help.
Please use this link http://dell.to/Hd9nCq to send a
Private Message with the following information:
Name:
Email Address:
Shipping Address:
Phone Number:
Service Tag Number:
Order Number:
Thank
you,
Lorna
Anonymous
5 Practitioner
5 Practitioner
•
274.2K Posts
0
October 3rd, 2012 09:00
Hi,
I am following up to be certain your concerns have been addressed. Please contact me privately http://dell.to/Hd9nCq if you still need assistance. I am happy to help.
Lorna