If there's a simple solution, someone please help me.

I just received anew laptop.  I set up the user name and added a password and verified the password.  When I went to actually log in, i get an error saying incorrect password.  AFter I put it in a couple of times a reset your password line came up.  I clicked on that and it said  I needed a USB drive which I had and inserted which in turn brought up a screen for a Reset password wizard.  Then it said to use the disk I created to reset my password.  I never created a disk.  I don't know what to do to get in the computer now or to reset the password.  IF there is a simple sollution, someone please help me.